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Healthcare Programs Manager

Company: Jewish Vocational Service (San Francisco)
Location: San Francisco
Posted on: July 13, 2018

Job Description:

Healthcare Programs Manager For more than 40 years, JVS (Jewish Vocational Service) has strengthened our Bay Area community by helping Bay Area job seekers to build in-demand skills and confidence, make connections and secure work within a career pathway. The Healthcare Departments offers numerous training programs for entry and mid-career healthcare roles such as Medical Administrative Assistant, Medical Assistant, Dental Assistant, Veterinary Assistant, etc. Principal Relationships:

  • Reports to: Assistant Director of Healthcare
  • Collaborates with: Healthcare team (e.g., Director, Senior Manager, other Healthcare team members), healthcare employers, and community partners
  • Supervises: Healthcare Program Coordinators Scope: JVS's healthcare training programs consist of contextualized classroom training followed by an internship or work-based learning experience. In close collaboration with other team members and employer partners, the Healthcare Programs Manager (Manager) will:
    • Manage healthcare programs to meet performance goals and contract objectives
    • Partner with employers and training institutions to develop training programs
    • Provide guidance and supervision to direct reports
    • Contribute to program development and strategic planning Qualifications and competencies Minimum Competencies
      • Drives to outcomes: Ability to plan, implement, monitor and evaluate programs; meet deadlines and objectives and manage multiple priorities simultaneously; work independently as well as in a team in a very fast-paced, performance-oriented environment, and have excellent organizational skills with attention to detail.
      • Develops team and staff: Ability to support, motivate, and inspire direct reports; manage resources effectively; and recognize professional development needs and provide one-on-one and group coaching.
      • Thinks strategically, navigates change, and exercises good judgment: Demonstrates resourcefulness, creativity, flexibility, innovation, willingness to take risks, and strong judgment; has ability to use data to inform individual and cross-departmental program improvements; demonstrates strong attention to detail and ability to connect work to the "big picture".
      • Communicates persuasively: Has strong presentation, public speaking, and meeting facilitation skills and demonstrates ability to both provide and receive feedback with diplomacy and tact.
      • Builds strong relationships: Demonstrates ability to work in a multi-cultural environment with diverse staff, employer partners, and educational institutions;
      • Demonstrates emotional intelligence: Resilient, introspective, empathetic and optimistic. Able to operate effectively in ambiguous situations. Preferred Competencies
        • Expertise in contract management
        • Familiarity with Bay Area healthcare jobs and career pathways
        • Familiarity with salesforce.com Minimum Qualifications
          • Experience managing multiple staff and programs simultaneously
          • Experience planning, implementing, monitoring and evaluating programs
          • Experience tracking and reporting outcomes
          • A./B.S. degree in relevant field or equivalent experience Preferred Qualifications
            • Experience with change management
            • Experience developing programs with multiple community partners
            • A./M.S. degree in relevant field PRINCIPAL ACCOUNTABILITIES/ESSENTIAL FUNCTIONS
              • Oversees multiple healthcare training programs. In close partnership with employer partners and educational institutions, supports Program Coordinators to conduct outreach, and recruit, implement, monitor and evaluate programs.
              • Directly supervises healthcare staff. Provides feedback on an ongoing basis.
              • Manages data collection, integrity and funder compliance for multiple healthcare programs.
              • Analyzes data and trends, and prepares internal and external reports.
              • Participates in healthcare leadership team and contributes to strategic planning and development of the Healthcare department budget and individual program budgets.
              • Participates in agency-wide strategic and operational planning.
              • Represents JVS at various meetings, and conferences. PHYSICAL REQUIREMENTS OF THE POSITION (Candidate should be able to do the following, with or without accommodation)
                • This position will be working in a typical office setting, with no extremes in temperature or lighting
                • Able to travel and present at offsite locations in the Bay Area
                • Able to transport/carry presentation materials
                • Applicants should be able to work with equipment typically found in an office and should be able to perform the essential functions of the job, with or without accommodation. Possible accommodations needed should be discussed prior to the onset of employment and/or the interview process. WANT TO APPLY? Please send your resume and cover letter to ; Please put Healthcare Programs Manager on the subject line. Principals only no phone calls. STATUS AND POSITION INFORMATION (Please verify with your Director and HR) Department/program: Healthcare Classification: Full-time, regular, exempt Benefits: Eligible for all benefits offered to regular employees Date written/revised: 3/7/18 This position is contingent on funding and will be evaluated annually. Disclaimers The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employees assigned to this job. JVS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender identity, gender expression, sexual orientation, age, national origin or disabilities. Auxiliary aids and services are available upon request to individuals with disabilities; please let us know if you need accommodations for the interview process. I have received and read this job description. I understand that it is not meant to be an exhaustive list of all possible responsibilities, and that it will change and be updated as the team and agency priorities and objectives change.

                  Keywords: Jewish Vocational Service (San Francisco), San Francisco, Healthcare Programs Manager, Healthcare, San Francisco, California

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