Clinical Program Manager

Company: Homeless Children's Network
Location: San Francisco
Posted on: February 21, 2026

Job Description:

Job Description Job Description Salary: $90,000 Per Year Homeless Childrens Network Position Title: Maat Program Manager SALARY: $90,000 - $95,000 per year SCHEDULE: Full-time position. Onsite/Hybrid BENEFITS: Health, Dental, and Vision insurance; Commuter stipend HOMELESS CHILDRENS NETWORK MISSION STATEMENT Homeless Childrens Networks (HCN) mission is to decrease the trauma of homelessness and domestic violence for children, youth, and families; to empower families; and to increase the effectiveness of collaborative efforts among service providers to end homelessness and poverty. Since 1992, HCN has empowered San Franciscos underserved and historically marginalized communities citywide toward a brighter future with love, wholeness, and healing. About Homeless Childrens Network (HCN) Since 1992, HCN has been San Franciscos leading nonprofit agency for comprehensive early intervention and mental health support for underserved and historically marginalized children, youth, and families experiencing homelessness, housing instability, or living in intergenerational poverty. Our mobile therapeutic model is both accessible and scalable, enabling clinicians to meet clients directly in the community. As the hub of a Collaborative of 60 service agencies and community-based organizations, we serve over 2,500 clients each year, reaching those most reluctant to trust conventional mental health systems. Central to our work is our Afri-centric mental health and wellness model. This community-defined approach addresses health inequities and the persistent cycle of racism and trauma over generations. This model not only uplifts the Black/African American communities but also strengthens the behavioral health outcomes of all San Franciscans, fostering resilience, healing, and lasting change. MAAT PROGRAM OVERVIEW: The Maat Program is HCNs Afri-centric clinical and community wellness initiative designed to support children, youth, and families in San Francisco with culturally grounded mental health services, case coordination, healing-centered engagement, and community connection. Rooted in the principles of balance, truth, order, reciprocity, and harmony, Maat integrates cultural knowledge, trauma-informed care, and community-defined best practices to honor the lived experiences of families impacted by generational trauma, racism, displacement, and poverty. The program provides clinical servicesincluding therapy, family work, and emotional wellness supportdelivered in community settings, homes, schools, and transitional or permanent supportive housing sites. Maat staff work closely with families to address emotional, behavioral, and relational challenges, while strengthening protective factors, enhancing resilience, and supporting overall wellbeing. With an emphasis on trust, cultural affirmation, and genuine partnership, the Maat Program uplifts families through holistic healing, community connection, and resource access. POSITION SUMMARY: The Program Manager for the Maat Program provides strategic, clinical, and operational leadership for this community-based mental health program. This role oversees program implementation, supervises staff, ensures compliance with Medi-Cal and EPSDT requirements, and maintains high-quality clinical services rooted in community connection, cultural humility, and healing justice. The Program Manager works closely with HCN leadership, community partners, and funders to ensure that services are delivered effectively, ethically, and in alignment with contract obligations and culturally responsive practices. DUTIES AND RESPONSIBILITIES: Program Operations & Contract Management Manage and monitor contract deliverables, productivity expectations, and year-to-date targets across assigned programs Track program performance and identify trends, risks, and opportunities related to billing, utilization, and service delivery Collaborate with the Program Director and executive team to ensure program compliance, sustainability, and alignment with organizational goals Staff Management & Accountability Conduct regular 1:1 check-ins with clinicians to review monthly targets, caseload progress, and workflow challenges Facilitate supportive yet accountable conversations with clinicians who are falling behind targets, partnering to identify strategies and solutions Build strong rapport and trust with staff while maintaining clear boundaries and role clarity Manage day-to-day program operations, including workflow coordination and problem-solving Team Leadership & Engagement Facilitate monthly team meetings to: Share updates on year-to-date productivity and contract targets Provide program updates and organizational communications Engage staff in identifying and closing perceived gaps in billing or service delivery Foster a collaborative, energetic, and psychologically safe team environment that encourages engagement and shared ownership Vision Translation & Strategic Alignment Work closely with the Program Director to understand and operationalize program vision and priorities Communicate program goals and expectations to staff in clear, accessible, and motivating ways Support change management and implementation of new initiatives Community-Based Program Oversight Oversee a community mental health program that provides trainings and workshops to external partners and community sites Collaborate with community trainers to support outreach, relationship-building, and coordination with prospective training sites Assist with group scheduling, logistics, and alignment with contract requirements and organizational standards When needed, partner with Program Coordinators to deliver trainings or provide supplemental support to full-time trainers REQUIRED QUALIFICATIONS: Required Masters degree in Social Work, Marriage and Family Therapy, Counseling, Psychology, or related field Active clinical licensure or advanced associate status toward licensure (per program requirements) Prior experience managing clinicians or programs within a mental health or human services setting Strong understanding of productivity expectations, billing processes, and contract-driven service delivery Demonstrated ability to hold accountability conversations with empathy and clarity Preferred Experience in community-based or publicly funded mental health programs Experience overseeing group-based services, trainings, or workshops Familiarity with Medi-Cal, grant-funded, or contract-based billing models. Work Environment & Physical Requirements Ability to work in both office and community settings across San Francisco. Frequent travel to schools, community sites, family homes, and partner organizations. Occasional evening or weekend hours for community events or family needs. HCNs Community Culture Of all the above important qualifications, bring the heartfelt quality of compassion, with exquisite cultural responsiveness as a primary guiding quality, not only of your professional life, but of what you hold dear. Please bring a strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities and resources generationally made available or not, and systemic oppressions impact a persons mental health. Please have stories of your own life and how you have been a mover and shaker to transform these systems. Please accept that HCN is a vibrant community that has a legacy that is of interest to you, and is also prompted to grow steadily, and with the respect of what has been done well central in the conversation.

Keywords: Homeless Children's Network, San Francisco , Clinical Program Manager, Healthcare , San Francisco, California