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Laboratory Services Representative

Company: Sutter Care at Home
Location: Los Altos
Posted on: November 22, 2021

Job Description:

Under general supervision of the Laboratory Supervisor and according to policies and procedures, performs general receptionist and clerical duties such as greeting patients, processing telephone requests, entering patient and specimen requisitions into the computer, operating office equipment. MAJOR JOB DUTIES & RESPONSIBILITIES: Reception/Registration - Greets patient using PAMF CARES practice, releasing appropriate orders in Epic to Sunquest. Use Survey Monkey, assist with data collection, data entry, print labels, accepts and receives specimens for processing in a timely manner. Contact Clinical Staff for clarification of / or no orders.Central Processing - Receive, process, track and send specimens accurately and in a timely manner according to established policies and procedures. Information Management - Manage and distribute patient results and handle external inquiries, add-ons and troubleshooting accurately in a timely manner according to established policies and procedures. Inventory Management - Stocks work area with supplies as necessary in order to assure appropriate operating levels. Basic Send outs- Processes sample and prepare transport specimen paperwork to ensure proper transport temperature conditions and accurate patient, lab test an testing lab address information are maintained for routine sendouts. Qualifications: EDUCATION: High School diploma or GED, or equivalent education/experience. Associate's degree preferred. LICENSURES & CERTIFICATIONS: Current AHA Basic Life Support Certification (BLS/CPR) required upon hire. EXPERIENCE: ADVANCEMENT: Recommend CPT requirement to become LA I to advance further in the Laboratory. Entry level positoin, no experience required. SPECIAL REQUIREMENTS: Clinical Laboratory and patient care environment with frequent exposure to blood-borne pathogens and hazardous materials. Majority of work requires standing and/or walking for long periods of time.

Keywords: Sutter Care at Home, San Francisco , Laboratory Services Representative, Healthcare , Los Altos, California

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