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Medical Receptionist

Company: jtpostmaster
Location: Emeryville
Posted on: April 10, 2021

Job Description:

Epic Care is seeking a Bilingual Patient Service Representative (Cantonese - English speaking) to support our Front Office in our Emeryville clinic location. We are seeking a full time Patient Service Representative to manage front desk duties while supporting our dedicated team of health care providers in our Emeryville location. A strong applicant must be able to work independently, multitask, work well under pressure, have excellent written and verbal skills in Cantonese and English, is computer savvy, and possess a positive can do attitude in a fast pace environment.JOB DUTIES INCLUDE BUT ARE NOT LIMITED TO:Provide excellent, quality care to all patients, staff, and providersFront office duties including scheduling, check-in/out, and scanning in EPICCoordinate and schedule treatment and follow-up appointments as designated by physiciansAnswer incoming phone lines and routing messages emphasizing excellent verbal and written communication with patients, staff, and providersFollow all written protocols and procedures of the clinicEDUCATION:High School Diploma requiredAS Degree in healthcare/related field preferredEXPERIENCE:Check-in, scheduling, and messaging functions in an EMREPIC EMR experience highly preferredStrong organizational and interpersonal skillsExperience with customer service and multi-line phonesProficient with computers with an emphasis on typing and navigatingMaintain calm and positive attitude in fast pace environmentHave the ability to respond to changing workload and work environmentADDITIONAL INFORMATION/BENEFITS:Ideal candidates will be able to balance the above tasks while maintaining flexible, friendly interaction with patients and staff. The ability to work independently, proactively, and adapt appropriately to changing priorities is necessary. This is a demanding but rewarding position with room for growth. As a growing medical practice, our patient's health and treatment is our top priority.We offer a comprehensive benefits package that includes:Healthcare coverage for Individuals and FamiliesPrincipal DentalVisionMatching 401K retirement planCompetitive PayGenerous Paid Time OffWork/life balanceJob Type: Full-time


Keywords: jtpostmaster, San Francisco , Medical Receptionist, Healthcare , Emeryville, California

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