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Director, Business Affairs - Office of the President-Adult (DECISION SUPP MGR 2)

Company: University of California - San Francisco Medical C
Location: San Francisco
Posted on: November 11, 2019

Job Description:

Job Title

Director, Business Affairs - Office of the President-Adult (DECISION SUPP MGR 2)

Job ID


Job Code


Job Family



Parnassus (SF)

Weekly Hours

40 ; 100%

Appointment Type



Office of the President-Adult


8-hour Days

Full/Part Time


Union Information

This classification is not represented by a union

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At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what s possible for the patients we serve a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Job Summary

Reporting to the SVP/COO for UCSF Health, the Director of Business Affairs serves as the lead with broad level authority to provide executive programmatic, analytical and financial oversight for the COO s capital and operating budget.

This position is responsible for directing the strategy development, implementation and maintenance of all financial planning functions for the COO including operational budgeting, productivity, long range financial planning, capital planning, cost accounting, decision support, service line analysis, business planning, financial analysis and benchmarking.

The Director is a customer-facing role; this leader must establish a strong working relationship with internal and external customers, clearly understand their goals and requirements in order to facilitate the optimal deployment solutions while keeping priorities and resource constraints in mind.

In UCSF s highly matrixed organization, this position needs to be able to influence people that do not directly report to them and must possess strong interpersonal skills.

Required Qualifications

* Eight years financial performance management in health care, trends and variances (operating budget, capital allotted spent, and revenue cycle), financial policies and practices; human resource planning

* Bachelor's Degree in related area and / or equivalent experience / training

* Advanced skills to educate management and tailor decision support objectives and goals to meet a broad variety of needs

* Excellent leadership skills, with the ability to create and maintain a goal-oriented climate of teamwork and collaboration across departments for effective problem solving, conflict resolution, support for organizational values, and consistent achievement of objectives

* Excellent critical-thinking and business process skills, with the ability to implement effective solutions

* Excellent interpersonal and communications skills. Excellent ability to motivate, influence, and persuade others, and cultivate a strong commitment to efficiency, functionality, and quality customer service

* Ability to evaluate processes to establish and maintain appropriate accountability structures and strong internal control elements

* The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications

* Master s Degree in Business, or related field

* Knowledge of clinical, financial, and business information technology software, hardware, tools, techniques, and systems


* N/A

Living Pride Standards

Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.


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Keywords: University of California - San Francisco Medical C, San Francisco , Director, Business Affairs - Office of the President-Adult (DECISION SUPP MGR 2), Executive , San Francisco, California

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