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Program Manager, Integrated Marketing

Company: Yelp
Location: San Francisco
Posted on: November 11, 2019

Job Description:

Do you thrive in ambiguity, love creating just-right processes, and enjoy managing through change while facilitating cross-functional teams to deliver? We are looking for a positive and organized Program Manager for Integrated Campaign Marketing to help take Yelp Marketing to the next level. You will be responsible for coordinating multiple projects throughout the entire lifecycle, from quarterly planning through technical and creative dependencies, launch, and post-launch analysis. With the rapid growth of Yelp's Marketing organization, you will play an essential role in aligning various teams to prioritize, coordinate, communicate, and execute complex and effective marketing campaigns. Where You Come In: Coordinate multiple Marketing campaigns at a time, from initiation through execution across all channels. Track and communicate plans and project status including milestones, dependencies, risks, decisions, changes to scope, and launches with the team and stakeholders at all levels of the organization. Define and facilitate the process for Integrated Marketing projects to deliver on quarterly metrics and campaigns, identifying pain points, lessons, and seizing opportunities for improvements to minimize confusion and wasted efforts. Proactively manage schedules, identify dependencies, anticipate and address issues before they become risks; present clear risk mitigation plans as needed. Resolve conflicts, including working with teams both inside and outside of the Marketing organization. Develop strong partnerships with Product Marketing, Channel Marketing, Creative, and Product teams and leaders to ensure delivery of the highest impact work. Be accountable for quality: able to isolate where processes break down, where steps may have been skipped or where assumptions were made, coaching teams through troubleshooting, bug resolution, risk mitigation, and being an advocate for QA and post-launch retrospectives. What it takes to succeed: Ideal candidate has at least 7 years of work experience, including delivery of integrated channel and performance marketing campaigns and 3+ years of project or program management. Clear thinker and communicator who can document and create project process, clarify next steps, anticipate and communicate risks, and articulate tradeoffs when decisions are needed to deliver against top priorities. Experience managing (including project/program managing, coaching, motivating) marketing, creative, and technical teams to deliver high quality projects on time with minimal/no drama. Experience defining and communicating process, addressing pain points with ongoing retrospectives and process improvements, recognizing when process is working and ready to scale. Positive attitude, ability to encourage and manage cross-functional teams to focus on priorities, deliver to spec, respond to critical feedback, and collaborate effectively. Adaptive problem solver with demonstrated ability to work through ambiguity and drive process changes through an organization. What you'll get: Effective your first day: Full medical, vision, and dental 15 days PTO and 11 paid holidays (per year) Up to 14 weeks of parental leave Monthly wellness subsidy Access to fully stocked Yelp kitchens Flexible spending account Pre-tax commuter benefits 401(k) retirement savings plan At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include Playing Well With Others and Authenticity. We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at ********************************** or ************. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

Keywords: Yelp, San Francisco , Program Manager, Integrated Marketing, Executive , San Francisco, California

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