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Vice President of Strategic Accounts

Company: EasyPost
Location: San Francisco
Posted on: September 15, 2019

Job Description:

A San Francisco based start-up, EasyPost is revolutionizing the entire shipping, logistics and fulfillment process for companies. Founded in 2012 as the first RESTful API for shipping, EasyPost has thousands of customers shipping millions of packages each month. We're on a mission to remove the technical complexities of logistics so customers can get back to growing their businesses.

We are looking for a dynamic Vice President to lead our growing Strategic Accounts team. This player/coach role will be responsible for building a best in class national strategic accounts team focused on creating and growing successful relationships with strategic clients.

What You'll Do:


  • Hire/Train/Develop a national strategic accounts team.
  • Ensuring that both the client's and EasyPost objectives are met.
  • Strong communication with multiple personality types such as business leaders, engineers, and product authorities.
  • Understand the client's business priorities, pain points, overall technology landscape, organization, timeline and priorities for capitalizing their return on investment.
  • Understand what success looks like to the client, how our solution fills that need, and to measure our success against it.
  • Responsible for driving partnership and communication within internal business divisions to deliver successful partnerships.
  • Build and grow strong client relationships through regular communication and expectation management to increase the partnership between EasyPost, client delivery teams, and executive stakeholders.
  • Lead the pursuit and collection of client renewals and new contracts.
  • Build and maintain strong relationships with EasyPost internal teams.
  • Responsible for relationship management to ensure engagements are successful for both the client and EasyPost.
  • Responsible for identifying how EasyPost can best meet clients' needs and working with the Engineering and Product Leads bring those ideas to fruition.

    About You:


    • Ability to multitask as a detail-oriented, curious and strong problem solver.
    • A strong team player and servant leader who thrives in a fast-paced, dynamic environment, you excel at proactively and positively running change.
    • Experience in SaaS and Carrier/Logistics Industry a plus.
    • Effectively lead high-pressure situations with a high degree of patience, tenacity, and tact, by involving the appropriate resources as necessary.
    • Strong negotiation skills and the ability to handle evolving and challenging priorities with tight deadlines while keeping sight on the overall business objective.
    • Excellent business acumen with proficiency in customer relations, opportunity identification, conflict, and negotiation management.
    • Desire to work in a fast-paced, start-up environment.
    • Proven expertise in both account management and existing account growth.
    • Ability to communicate effectively and interface with clients at all levels, including senior management and technical personnel.

      What We Offer:


      • Competitive salary and commission accelerators
      • Comprehensive medical, dental, and vision benefits
      • Flexible work schedule and paid time off

      • The opportunity to make massive contributions at a fast-growing start-up

      • A great place to work with unlimited growth opportunities

Keywords: EasyPost, San Francisco , Vice President of Strategic Accounts, Executive , San Francisco, California

Click here to apply!

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