SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

Technical Project Manager

Company: Proofpoint
Location: Sunnyvale
Posted on: August 24, 2019

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Role

Proofpoint is seeking a proactive, organized and experienced individual with excellent customer service and project administration skills to join the Professional Services team. Your role will include planning and managing small-to-midrange multi-product customer deployments. You will be responsible for setting customer expectations, tracking action items for both Professional Services and customers, facilitating communications, and planning and driving multiple customer projects to successful completion.

Your day-to-day

  • Engage with new and existing enterprise customers in a technical project administration capacity.
  • Create project implementation materials, such as kick off decks, file transfer locations, project distribution lists, and project plans, as necessary.
  • Ensure project tracking by customer remains coordinated, consistent and up-to-date. Update and close projects, provide reporting on a timely basis.
  • Track and manage project dependencies, work progress, and resource allocation.
  • Serve as a point-of-contact role for customer contact.
  • Assist with scheduling and coordinating resources to ensure customer projects have no delays in implementation.
  • Provide 2x monthly status reports to appropriate internal stakeholders, providing progress tracking and next steps.
  • Ensure plan objectives and milestones are clearly defined.
  • Manage multiple projects simultaneously and ensure that processes are being followed.
  • Work collaboratively with other departments, including sales, support, engineering, and product management, to ensure successful completion of customer engagements.
  • Serve as the customer advocate to Proofpoint departments during the engagement process.
  • Facilitate customer escalations with internal Proofpoint Professional Services teams.

    • Collaborate with all members of the Professional Services team as well as other departments in refining and expanding Professional Services best practices and processes, especially in the area of customer deployments.

      What you bring to the team

      • 2+ years industry experience in a customer-facing field with an excellent customer service record.
      • Experience with managing multiple targets or goals in a fast-paced organization.
      • Broad technical interest or experience of Internet products and technologies.
      • A deep desire to grow technical, professional and project management skill sets.
      • Strong organizational skills, including time management, use of Microsoft Office tools, ability to be directive with internal and external customers, and excellent documentation abilities.
      • Ability to work effectively at many levels within an organization, through director level, and achieve excellent customer satisfaction.

        If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Keywords: Proofpoint, San Francisco , Technical Project Manager, Executive , Sunnyvale, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Client Experience Manager - Personal Training Manager (65)
Description: In-Shape Health Clubs are seeking Client Experience Manager Personal Training Manager Location: 065 - In-Shape: Stockton March LaneAddress: 4555 N. Pershing Ave Ste 1 Stockton, California 95204Position (more...)
Company: In-Shape Health Clubs
Location: Stockton
Posted on: 09/16/2019

Senior Manager of Clinical Data Management - Job #1013
Description: We are looking for an individual to oversee the day to day Clinical Data Management CDM support for a dynamic and fast-growing company. This includes the EDC build and UAT, study data cleaning and reconciliation, (more...)
Company: Allakos, Inc.
Location: Redwood City
Posted on: 09/16/2019

RN Manager Hospital Case Management
Description: A Northern California non-profit acute care hospital system is seeking an Inpatient Nurse Manager Care Coordination to join their tight-knit nursing administration team. br This state of the art hospital (more...)
Company: Nurse Management
Location: Oakland
Posted on: 09/16/2019

Outside Sales/Route Sales Manager - Full Training
Description: Build a Great Career and a Great Life. br br Sales job title: Outside Sales/Route Sales Manager - Full Training br br Feel the freedom independence of managing your own protected route selling (more...)
Company: Mac Tools
Location: Salinas
Posted on: 09/16/2019

Strategic Account Manager, Customer Solutions
Description: Formation is seeking a Strategic Account Manager capable of working across multiple disciplines and industries who is able to understand our customer's business and build credibility as a leader quickly. (more...)
Company: Formation
Location: San Francisco
Posted on: 09/16/2019

Manager, IT VMO
Description: Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. (more...)
Company: Pharmacyclics, LLC
Location: Sunnyvale
Posted on: 09/16/2019

IT Work Request Manager
Description: Job Title:IT Work Request Manager Location: Sunnyvale, CA 94089 Term: 11 Months Contract Day-to-Day Responsibilities: ul li Plans, coordinates, and delegates work assignments for project team (more...)
Company: Matrix Resources
Location: Sunnyvale
Posted on: 09/16/2019

Senior IT Program Manager, Infrastructure-Security-Architecture
Description: Pharmacyclics is committed to the development and commercialization of novel therapies intended to improve the quality and duration of life and to resolve serious unmet medical needs for cancer patients. (more...)
Company: Pharmacyclics, LLC
Location: Sunnyvale
Posted on: 09/16/2019

Program Manager - Talent Acquisition
Description: DescriptionSeeking a detailed and focused Program Manager. As a Program Manager, you will be responsible for managing complex, standard and non-standard Talent Acquisition programs initiatives including (more...)
Company: SlingShot connectionS
Location: San Jose
Posted on: 09/16/2019

Director Surgical Services (will consider managers ready for Director level)
Description: San Francisco, in northern California, is a hilly city on the tip of a peninsula surrounded by the Pacific Ocean and San Francisco Bay. It's known for its year-round fog, iconic Golden Gate Bridge, cable (more...)
Company: S & S Consulting, Inc.
Location: San Jose
Posted on: 09/16/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds