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Sr Major Account Manager

Company: Juniper
Location: Sunnyvale
Posted on: August 24, 2019

Job Description:

Sr. Product/Program Manager - Subscription Management Program Sunnyvale, CA Juniper Chief Product Office is the organization responsible for Product Line Management, Solutions and Marketing for Junipers products and solutions. CPO Operations is the organization responsible for the operations within that organization. The job role reports into the Sr. Director, CPO Operations. We are looking for a strong product and program manager to drive our Software Transformation and the subscription business. Juniper is planning to increase its Software and Subscription Sales. A strategic part of that is the Subscription Management Program, which deals with the processes and systems associated with ordering, delivering, renewing and tracking software and subscription products and services. Responsibilities: In this role this person will work in close collaboration with Product Line Management for all product areas in Juniper and with other Operations and Finance teams in Juniper. Some specific areas of focus: Set the vision for Juniper's Software Business Model Transformation processes and work-flows Define the roadmap for changes in Juniper internal processes to create a great customer experience for ordering, using, and renewing Juniper SW products Work with PLM and multiple internal departments (IT, Finance, Operations, Customer Support and Business Execution Office) to identify issues and drive solutions Work hand in glove with the Program Manager for the Subscription Management Program to drive implementation throughout the company and meet the financials goals for software transformation Clearly identify issues, document them, and prioritize IT & process change based on business requirements Train the stakeholders and perform change management Create and deliver reports to track progress Candidate Requirements: Ability to work effectively with cross-functional teams; be a strong influencer Demonstrable experience inProduct and Program Management Bachelor degree preferably in business Preferably, understand how SW companies, especially those with subscription products are successful in their customer order-to-renew processes. Understand our ability to quickly learn how Product Management and back-end systems operate Creative problem solving and analysis skills - ability collect and analyze and process data 5+ years of experience in program management and/or product management Experience in working in tech, in a high-pace environment Strong written and verbal communication skills About Juniper Networks: Juniper Networks is in the business of network innovation. From devices to data centers, from consumers to cloud providers, Juniper Networks delivers the software, silicon and systems that transform the experience and economics of networking. Our products and technology run the world's largest and most demanding networks today, enabling service providers, enterprises, and governments to create value and accelerate business success. Everyday our 9,000+ colleagues come together across 46 countries to realize our company vision - Connect Everything, Empower Everyone. We are innovating in ways that empower our customers, our partners and ultimately, everyone, in a connected world. These customers include the top 130 global service providers, 96 of the Fortune 100 and hundreds of public sector organizations.

Keywords: Juniper, San Francisco , Sr Major Account Manager, Executive , Sunnyvale, California

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