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IT Business Systems Manager #Belmont, California #techjobs #ITJobs

Company: RingCentral
Location: Belmont
Posted on: August 17, 2019

Job Description:

Description IT Business Systems Manager Job Type: Full-Time Location: Belmont, CA Department: Enterprise Applications RingCentral, Inc., a leading provider of Unified Communications as a Service (UCaaS), fosters a dynamic, success-driven, and team-oriented environment committed to delivering simple and delightful products for our customers. We are looking for a candidate with an entrepreneurial spark and a passion for redefining how people communicate. RingCentral is one of the fastest growing SaaS companies in the world, and is hands down the largest and fastest growing company in pure cloud business communication and collaboration space. We are committed to innovation, and we continuously out-innovate the competition. Our award winning products are recognized leaders by Gartner and other prominent analysts. Communication is at the heart of every business, and our products enable people to do the work they want on the channel of their choice whether it's voice, video, text or chat while eliminating the complexity and unnecessary expense of managing business communications. We are relentlessly focused on user experience. RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. We promote a healthy work-life balance by providing catered lunch and breakfast on a daily basis as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks. Job Description: As our IT Business Systems Manager, you will be a hands-on techno-functional leader with high visibility and ownership in driving a number of key programs cross functionally. You will primarily be responsible to serve as the point of contact and subject matter expert in supporting, maintaining and managing our G & A applications ecosystem. This is a full-time position at RingCentral HQ in Belmont, CA. Responsibilities Portfolio & Project Management: Interface and partner with business management teams Ability to think critically, solve problems, make decisions and build trust across the organization Excellent negotiation, influencing, collaboration, communication, and presentation skills, Build and manage global teams. Guide and coach team members. Effectively remove blockers and mitigate project risks maximizing team productivity and ensuring delivery Provide hands-on, expert-level technical assistance to delivery teams Drives adoption of technology and process changes Business Solutions Delivery & Operations: Proactive and takes initiative to gather information, investigate gaps / issues, identifies potential solutions and presents to both Business and IT stakeholders Work closely with Vendors, Implementation Partners, Architects, Developers and Business Units to ensure technical compatibility and user satisfaction Facilitate review sessions with functional owners, subject matter experts and end-user representatives Oversee the project lifecycle for projects within HR and Legal systems Review business processes, data flows, quality of data and systems architecture Work with various teams to develop project milestones and timelines for development, UAT, production validation and go live Ensure training and timely communications in accordance with project timelines Engage other areas of the application ecosystem such as security, reporting, production and participate in change management support Ensure projects are addressed from end to end and the needs, interests and success criteria of the business are met Qualifications: Bachelors in Computer Science, Engineering, or Business Administration PMP/ CSM / IT Certifications a plus Experience with PPM tools (JIRA, Confluence, Wrike, Smartsheets, BizzDesign..) 5 years of experience implementing, configuring, customizing and integrating one or more SaaS software (Eg: Workday, Salesforce, NetSuite..) Strong experience in setting up business systems based on regulatory and compliance requirements. Eg: GDPR, CCPA, SOX Strong presentation, organization, and communication skills (written and verbal) with both technical and non-technical parties Must be a self-starter, and thrive in a fast-paced environment Exceptional time management and prioritization skills, resilient under pressure, able to meet deadlines and able to work in a constantly changing environment. Experience working with agile methodologies, systems implementation practice, management consulting firm Must exhibit strong security and confidentiality practices with systems that handle sensitive data Humility balanced with drive to succeed About RingCentral RingCentral, Inc. NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, the RingCentral platform empowers employees as One from any location, on any device, and via any mode to better serve customers, improving business efficiency and customer satisfaction. The company provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an EEO/AA employer.

Keywords: RingCentral, San Francisco , IT Business Systems Manager #Belmont, California #techjobs #ITJobs, Executive , Belmont, California

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