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Rides Business - Senior Manager, Product Operations - Safe Identity

Company: Uber
Location: San Francisco
Posted on: July 15, 2019

Job Description:

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

About the Role

The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional stakeholders to surface needs, prioritize, test, rollout and iterate on products.

Safety is a top priority at Uber and we must work to ensure that only good actors are able to access our platform. This role will work cross functionally across many different tech teams at Uber to ensure Drivers, Riders and other constituents are relevantly identified and screened to build a safer platform. The Safety Product Operations team plays a critical role in identifying safety risks in each market we operate in. How does risk differ from one market to another? How can Uber prevent incidents from happening by only allowing access to good actors? How can we ensure every Driver behind the wheel is who they say they are? As a Safety Product Operations manager, you'll help Uber solve these problems globally and more. #StandForSafety

What You'll Do


  • Lead large scale cross functional product launches and define the operating structure and processes to implement on product strategy
  • Lead a community of strategic leaders to encourage meaningful impact to the business
  • Maintain regular communications with key stakeholders across the org
  • Ensure functional stakeholders are aligned on key objectives for the program / product
  • Advise product teams on the global feasibility of products throughout the product lifecycle
  • Develop an end-to-end product rollout plan, and project-manage implementation
  • Collaborate with key stakeholders (legal, tax, policy, support etc) to prepare product for launch
  • Track core business metrics related to the product
  • Identify key problem areas and/or geographies impacted by the product post-launch
  • Surface and advocate for key insights from the business to inform product improvement

    What You'll Need

    • Minimum 5 years experience in operations, business consulting, finance or similar analytical role
    • Excellent communication, the ability to engage internal and external customers
    • Deep understanding of the user experience
    • Ability to leverage data to inform and support critical decisions
    • Strategic alignment, able to bring key stakeholders across functions together
    • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
    • Ability to foster collaboration and facilitate teamwork
    • Effective prioritization

      Bonus Points for

      • SQL proficiency
      • Deep analytical expertise
      • People management experience
      • Prior experience working in or with marketing technologies
      • Prior experience working on global projects, or in an international setting

Keywords: Uber, San Francisco , Rides Business - Senior Manager, Product Operations - Safe Identity, Executive , San Francisco, California

Click here to apply!

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