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Technical Product Manager - Developer Experience

Company: Rollbar
Location: San Francisco
Posted on: July 15, 2019

Job Description:

Technical Product Manager - Developer Experience At Rollbar, we help developers build better software faster - and make their lives easier. We are a small team based in San Francisco with big ambition and a global presence. Over 100,000 developers use our product to power all kinds of applications that affect people's lives and livelihoods. We build and maintain SDKs for over a dozen popular languages and frameworks, and our community has built dozens more. Rollbar is looking for a Technical Product Manager to join our team and make an immediate impact. You will work closely with a cross-functional team of engineers, and marketers as well as current and prospective customers to define, build, and launch new and improved functionality. You will: Interact with current and potential customers on a regular basis to discover new ways that Rollbar can help them do their jobs Write user stories, acceptance criteria, functional requirements, etc. for new functionality Create and prioritize stories in the product backlog Collaborate with engineering and other product teams to iteratively design, build and launch new functionality Act as product owner in day-to-day team standup meetings Write/review user docs and other public-facing content Participate in acceptance testing and QA of new and improved product features. Provide training to and support of customer-facing teams including tech support, sales and marketing Ensure that customer-requested features and issues are properly prioritized and handled in a timely manner Track key competitors to identify opportunities and threats to Rollbar's market position You have: At least 3 years of professional experience as a software developer and at least one year as a product manager Excellent written and verbal communication skills Can-do attitude and willingness to take on broad responsibilities to ensure that projects are successful Self-motivated and able to excel in a small team environment with little oversight, but also willing to ask for guidance and help when appropriate Able to balance quantitative and qualitative analysis - Comfortable building your own SQL queries to analyze data as well as conducting open-ended discussions with customers and teammates Familiarity with designing/building/supporting REST APIs You still like to write code, whether it's at work or during nights & weekends BS Computer Science or other technical degree, or equivalent professional experience/training Bonus Points: Experience using Rollbar and/or similar products in real-world projects Experience as a Product Manager or Developer building tools for DevOps or SW Development teams Experience working in a startup Benefits: Rapid career growth opportunities Competitive salary and stock options Medical, dental and vision insurance Parental leave - 12 weeks Generous hardware and software allowance Casual work environment Inclusive team-oriented culture Have fun and have an impact

Keywords: Rollbar, San Francisco , Technical Product Manager - Developer Experience, Executive , San Francisco, California

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