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IT Program Manager - IT Ambulatory

Company: Stanford Health Care
Location: Palo Alto
Posted on: April 18, 2019

Job Description:

Job Summary The IT Program Manager is responsible for managing the software development and delivery of patient-facing products and features for Stanford Hospital & Clinics. The position combines project management responsibilities with in-depth, hands-on technical expertise. The Project Manager is responsible for working with a project team that may include developers, researchers, designers, as well as operational and clinical representatives such as physicians and clinic staff. The role entails managing multiple projects concurrently, building cross-functional plans, budgeting, coordinating resources, managing issues, as well as ensuring timely delivery through the full software development life cycle, including launch and post-launch activities.

Essential Functions

Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.

* Facilitates Sprint Planning, Release Planning, Daily Stand-Ups, Product Demos and Sprint Retrospectives - full Software Development Life Cycle.
* Manage and effectively deliver features committed to for the Release
* Supports team in developing, maintaining and grooming Product Backlog
* Removes impediments/blockers in order to keep teams productive
* Identifies and manages dependencies with other internal or external teams
* Work with the Scrum team and with non-agile Stanford teams to align deliverables
* Provides metrics and status to senior management
* Support/Collaborate with team members to implement Agile/Scrum best practices
* Diligently prepare and collate project progress/status, issues & risks
* Meticulously track action items and drive them to closure
* Development capacity planning and helping in release scheduling
* Work closely with the Technical Development team to identify and communicate critical paths
* Participate in reviewing QA and leading UAT plans
* Actively manage project risks and issues
* Manage multiple work streams
* Provide excellent customer service and stellar representation of the web team.
* Look for opportunities to improve processes

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Minimum Requirements

Education: Bachelor's degree from an accredited college or university

Experience: Minimum of three (3) years of experience with SCRUM / Agile methodologies and 5 +years of experience in the software/system development industry.

Licenses and Certifications: None

Knowledge, Skills, and Abilities

Results-oriented approach to projects to achieve core goals

Strong knowledge of SCRUM / Agile project management techniques and procedures

Experience in Jira, Confluence, MS Project, Excel, Visio and other Project Management related software tools.

Excellent customer and team management skills

Expertise with A/B testing, multi-variate testing and related tools

Ability to be efficient and productive under pressure

Very organized, able to manage multiple projects concurrently

Demonstrated written and verbal communication skills

Ability to effectively communicate with all levels of the organization.

Ability to demonstrate analytical and problem solving skills

Ability to work on multiple overlapping projects

Ability to work independently with minimal supervision

PMP and/or Agile, Scrum Practitioner certification a plus.

Experience with responsive design and native applications on mobile platform a plus.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

#LI-AL1 -LI-

Keywords: Stanford Health Care, San Francisco , IT Program Manager - IT Ambulatory, Executive , Palo Alto, California

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