Executive VP Client Relationship Manager Healthcare Communications
Company: PR/Marketing /Advertising, San Francisco, CA
Location: San Francisco
Posted on: March 18, 2019
Company is a new kind of agency. We are at the crossroads of PR, Advertising, Social, Digital, and Experiential. We create smart, innovative, and powerful work that gets people talking, and we’re seeking a senior-level public relations professional, at the Executive Vice President level to join the Health team of our award-winning San Francisco office and lead one of Company’s fastest growing health accounts. We are in search of a proven integrated marketing individual who has a strong record of building relationships across client organizations and in the local healthcare communities as well as proven experience developing and leading communications strategies for healthcare products and corporations. Company partners with many of the world’s largest and emerging businesses and organizations in Health, helping them evolve, promote and protect their brands and reputations. We believe great brands are built in real-time. Our Health team plans, creates and amplifies stories that matter to our clients' business, brands and ultimately, their customers. We combine Company’s incredible communication credentials with deep digital and marketing expertise to create integrated and effective programs for our clients. We're looking for an imaginative and entrepreneurial professional to help manage this growing practice in partnership with the Managing Director. This is an opportunity to leverage your expertise in the biotech, pharmaceutical, medical device and public health industries as well as your intimate knowledge of the Bay Area business landscape in order to expand Company’s Health team. If you think you have what it takes, read on. RESPONSIBILITIES & EXPECTATIONS: Executive Vice Presidents (EVP) are business-minded stewards of the client relationship and are entrusted and empowered to ensure both the clients’ and agency’s business objectives are met. S/he will set and clearly communicate firm vision and inspire alignment with it, ensure progress and apply big-picture thinking to maximize effective use of firm resources for both client and firm success. SKILLS Ability to think and program across a variety of platforms, channels and audiences Clearly articulates business problem(s) that clients are looking to solve and ensures they are understood by anyone who touches the clients’ business Maintains an intimate understanding of the clients’ businesses, priorities, pain points and competitive landscape and insists that anyone who touches the business does the same Stays knowledgeable about markets, sectors and channels in which clients operate; uses internal/external resources to address knowledge gaps and speeds learning with colleagues Anticipates what’s next; helps clients see around corners, get ahead of issues and capitalize on new opportunities Demonstrates empathy for clients – understands clients’ mindset, challenges (personal, professional, internal and external) and barriers to success and takes appropriate action Balances the needs of the client and the needs of the firm with grace and understanding Oversees client budget management and forecasting; proactively addresses changes in scope Creates growth plans for bringing in new capabilities against client needs Seeks out new clients and actively participates in full new business process Participates in the development and adoption of new products, services, development of IP and thought leadership materials Brings “continuous white-boarding” mentality to client businesses and relationships overall Creates and implements annual strategies for client engagement, which address internal and external relationships that can be leveraged on behalf of clients and other meaningful experiences for clients inside and outside the firm Ensures clients are benefitting from Company IP, insights, best practices and methodologies Reflects our understanding of clients’ needs today and our anticipation of their future needs Can evolve, promote and protect clients’ interests Clearly delineates team roles and swiftly manages intra-team conflict Holds self and team accountable consistently for performance, compliance and ethical business conduct in accordance with firm values Identifies and mentors future client leaders Prioritizes growth of self and team regularly Creates climate that encourages excellence, courage and integrity Communicates compelling and inspired vision of possibilities and direction BEHAVIORS Serves as a positive role model; supports and respects colleagues, clients and partners; focuses on self-improvement and ensures work is based on strategic insights Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so; ensures excellence is repeated by rigorously identifying and socializing key learnings for all colleagues Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards Ensures that client counsel and agency action is always purposeful and challenging; prioritizes the interests of the wider agency; holds subordinates, peers and superiors accountable for demonstrating integrity and ethical behavior BASIC QUALIFICATIONS: At least 12 years of relevant experience in Communications Marketing and/or related fields, including public relations, advertising, management consulting, media or publishing Bachelor’s degree in a related field and a track record of developing and executing profitable PR campaigns that meet client objectives PREFERRED QUALIFCIATIONS: Strong communication – active listening, translating, negotiation/persuasion Gravitas – confidence and conviction in presenting ideas and providing counsel to internal and external audiences Exceptional problem-solving and analytical skills Ability to negotiate and reconcile competing interests High emotional intelligence Sound judgment and calculated risk-taking Opportunistic and forward-thinking Learns and builds from experience Well-educated in industry specialty areas and roles
Keywords: PR/Marketing /Advertising, San Francisco, CA, San Francisco , Executive VP Client Relationship Manager Healthcare Communications, Executive , San Francisco, California
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