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Contract Manufacturing Supplier Manager

Company: Ghirardelli Chocolate
Location: San Leandro
Posted on: July 13, 2018

Job Description:

An important link in the Co-Manufacturing team, you will operate as the primary contact with several Contract Manufacturers, and responsible for managing those relationships. You will drive various Co-Manufacturer initiatives and production processes, including new item launches from conception through commercialization, leading cross functional teams to define and execute co-manufacturing projects, and establishing process documents and communications for improved supplier performance.

You are expected to operate as the key liaison between external suppliers and internal stakeholders, including Planning, Procurement, Quality, Finance, Marketing, and Research & Development. You, along with the Co-Manufacturing team, are responsible for ensuring supplier compliance to all Ghirardelli policies and procedures, including meeting the production schedule and ensuring that all products meets Ghirardelli specifications and quality requirements.

Scope of Responsibilities:

Supplier Development

Manage and develop multiple Contract Manufacturer relationships

As required to meet business needs, assist in the identification and lead the onboarding of new suppliers

Support the Co-Manufacturing team and Procurement to identify and implement the optimal sourcing strategy, including developing project timelines and driving the transition with managed suppliers

Lead the analysis and negotiations to obtain optimal item pricing while tracking costs and maintaining costing models

Assist in the development of and drive supplier performance against KPIs as part of supplier scorecarding and performance management

Monitor supplier capacity and production attainment to limit interruptions in supply. Identify root causes and corrective actions where issues exist

Operational Responsibilities

Work with cross functional partners to identify options for manufacturing existing and new products. Recommend optimum production solutions for the needs of the business

Determine project timelines, tasks, and requirements for Co-Manufacturer production

Lead communication with suppliers and internal stakeholders as part of daily operations and project management, including documenting open issues and team decisions

Hold cross-functional, and supplier stakeholders accountable for meeting deadlines

Communicate material availability and manage suppliers to ensure timely execution against planned production needs

Highlight risks and opportunities in a timely manner. Drive corrective actions, as necessary

Translate requirements into working project documents that can be used to communicate with stakeholders and suppliers

Coordinate production trials, and scale up through full production

Coordinate, distribute, and ensure supplier implementation of all Ghirardelli process documents, specifications, and quality requirements. Manage updates to specifications and procedure manuals, when necessary

Focus on continuous improvement to increase efficiencies and reduce costs

Review and understand total cost for all supply decisions

As necessary, perform critical reporting tasks, including production and receipt reporting and physical inventory adjustments

Work on other projects and tasks, as assigned

Specific Knowledge and Skills:

Ability to manage 3rd party Co-Manufacturers

Familiarity with Manufacturing environments and Quality requirements

Familiarity with production processes, including inventory control and production reporting

Strong internal client management skills

Strong analytical and trouble shooting skills

Strong communication skills, ability to be firm and precise

Strong computer literacy in MS Office and integrated systems (JD Edwards, SAP)

Project Management skills, including ability to lead large cross functional teams and meet a set timeline

Knowledge of product costing and ability to negotiate optimal pricing

Ability to efficiently work independently as well as in a team environment

Ability to independently resolve problems and overcome hurdles

Ability to take initiative and make an impact

Ability to work effectively with multiple levels of the organization

Education and Work Experience:

BA/BS degree Business, Industrial Engineering, Operations Management, or related field; or

3 to 5 years of related experience; or equivalent combination of education and experience

Supplier management experience required

Keywords: Ghirardelli Chocolate, San Francisco, Contract Manufacturing Supplier Manager, Executive, San Leandro, California

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