Senior Product Manager, Benefits Denver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Aust[...]

Company: Gusto
Location: San Francisco
Posted on: June 2, 2025

Job Description:

About GustoGusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .

• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
• Over $500M in annual revenue
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
• 550,000 new businesses are created each year in the US (1)What Product Management is like at Gusto:
  • We're looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a "GM" type role).
  • Our Product team is lean, which means you'll have a high degree of impact and ownership.
  • We're here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.About the Team:Gusto Benefits is on a mission to expand and enable access to quality health and financial benefits. We aspire to be the #1 Benefits solution for Small & Mid-Sized Businesses. Large employers have teams of experts helping them craft high-quality and cost-effective benefits packages. SMBs have Gusto.Our Benefits Product team is responsible for the full stack of Gusto's Benefits product, including the front-end app, its underlying platform services, and internal tooling for our Operations teams. As part of Gusto's Benefits Product team, this role may focus on multiple critical customer problems we're investing in solving, such as expanding access to voluntary insurance products or reimagining how employees navigate the enrollment experience. You'll be joining a collaborative team tackling meaningful, high-impact challenges that are core to our mission.Here's what you'll do day-to-day:
    • North Star: Deliver meaningful improvements to how small business employees access and engage with their benefits. This may involve expanding our portfolio of voluntary insurance products or rethinking the enrollment experience to help employees decide on an optimal plan and increase their participation.
    • Ownership: As the end-to-end owner, you will be accountable for developing a strategy to address key customer challenges in the benefits space while driving adoption, enhancing customer experience, and managing costs. Potential areas of focus include launching new lines of voluntary coverage and creating a thoughtful and delightful benefits enrollment experience.
    • Collaborate: You'll work closely with multiple teams, including engineering, design, data science, sales, and customer experience, to craft and drive the roadmap. You will also engage with carriers to define and prioritize products to offer based on your understanding of customer needs.Here's what we're looking for:
      • 5+ years of hands-on product management experience or 8+ years of relevant experience.
      • Proven track record of effective execution.
      • Strong cross-functional collaboration with both technical and non-technical leaders and teams.
      • Ability to identify emerging opportunities and industry trends, build business cases, define product strategy, and create a supporting roadmap.
      • Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers.
      • Experience working in operationally complex spaces and regulated industries.
      • A proven track record of building products that customers love.If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.Our cash compensation amount for this role is $153,000/yr to $191,000/yr in Denver & most major metro locations, and $186,000/yr to $230,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise, and may vary from the amounts listed above.Where do PMs at Gusto work?We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. We are actively hiring for the following Centers of Gravity: Toronto, Canada, Atlanta, GA, Austin, TX, Chicago, IL, Denver, CO, Los Angeles, CA, Miami, FL, and Seattle, WA. Our open roles will specify on the careers page and in the job description where the position is eligible for work.Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.Accepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfPreferred Name *Zip Code / Postal Code (Non-U.S. based candidates, please enter "00000") *LinkedIn Profile *Do you live in or are open to relocating to one of the following Metro areas: Denver, New York City, San Francisco Bay, Toronto, Atlanta, Miami, Austin, Chicago, Seattle, or LA? * Select...Do you have 5+ years of hands-on product development experience? * Select...Please describe your current scope of your role. *How did you hear about this opportunity? (select all that apply) *LinkedInIndeedFacebookNews ArticleConference or MeetupCompany BlogCompany EmployeeCompany WebsiteAre you legally authorized to work in the country where you are applying? * Select...Will you now or in the future require visa sponsorship for employment? * Select...If you'll require this employer to commence, i.e., "sponsor," an immigration or work permit case in order to employ you, either now or at some point in the future, then you should answer yes. An example of an immigration or work permit case that may require sponsorship now or in the future would be an H-1B or other employment-based work permit sponsorship.Voluntary Self-IdentificationOur customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it's the right thing to do, but because it helps us to build better products, better serve our customers, and makes our company stronger.In addition to the information required to consider your application, below is a set of demographic questions that help us identify areas for improvement in our process and further support the development and execution of our diversity efforts and programs as well as to create a more inclusive environment for all employees.Your responses to these questions will be recorded and maintained in a confidential file. Your responses, or your wish not to answer, will not be associated with your specific application, will not be shared with hiring managers, and will not in any way be used in making any employment decisions, including hiring decisions.Please use this as a reference while completing the disability self-identification:You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Blindness
        • Deafness
        • Cancer
        • Diabetes
        • Epilepsy
        • Autism
        • Cerebral palsy
        • HIV/AIDS
        • Bipolar disorder
        • Multiple sclerosis (MS)
        • Missing limbs or partially missing limbs
        • Post-traumatic stress disorder (PTSD)
        • Impairments requiring the use of a wheelchairHow would you describe your gender identity (please select one)? * Select...I identify as transgender (please select one): * Select...I identify my sexual orientation as (please select one): * Select...I identify my race/ethnicity as (mark all that apply): * Select...Veteran Status (please select one): * Select...I have a disability (please select one): * Select...I identify as a first-generation professional (please select one): * Select...
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Keywords: Gusto, San Francisco , Senior Product Manager, Benefits Denver, CO; San Francisco, CA; New York, NY; Atlanta, GA; Aust[...], Executive , San Francisco, California