Sr. Director, Solution Management

Company: Support Revolution
Location: San Jose
Posted on: June 1, 2025

Job Description:

Select how often (in days) to receive an alert: Create AlertLocation: San Jose, California, United StatesAbout Supermicro:Supermicro (NASDAQ: SMCI), with 30+ years of leadership in AI, Enterprise, cloud, and 5G Telco/Edge Infrastructure solutions, pioneers the industry with Building Block Solutions and Green Computing servers. Its customizable, efficient, and sustainable IT offerings such as liquid-cooling technology redefine performance standards and environmental responsibility. Headquartered in San Jose, California, Supermicro operates globally with offices, manufacturing facilities, and R&D centers strategically located in Taiwan, the Netherlands and Malaysia to serve its diverse clientele.Job Summary:Why This Role Matters:Supermicro is seeking a Senior Director Solution Management with exceptional leadership, analytical, strategic, and mentorship skills to drive the growth and innovation of our Edge Computing solutions. This role will be engaging new and existing customers, along with product management. You will also be promoting our Edge Computing product lines for AI/IoT/Embedded/High-Performance Edge Computing Systems and identifying global market opportunities. This role will also require strong leadership in managing teams and shaping the overall strategy for product success.The ideal candidate will have deep expertise in product management, market positioning, and stakeholder engagement, ensuring that Supermicro remains a leader in the Edge Computing space. This position is based at our headquarters in San Jose, CA.Essential Duties and Responsibilities:What You'll Do:New Product Introduction & Internal Collaboration--- Conduct market and business analysis, identifying trends and opportunities to strengthen Supermicro's position in Edge Computing solutions.--- Develop and execute an aggressive go-to-market strategy, ensuring successful product launches and competitive positioning.--- Lead and manage Edge Computing product development through its full lifecycle, from concept (POC) to end-of-life (EOL).--- Collaborate with engineering, R&D, and manufacturing teams to define product specifications and ensure alignment with customer needs and industry trends.--- Drive resource management for product development, working closely with manufacturing, operations, and supply chain teams.--- Oversee quality control and validation processes, including design reviews, sample testing, and failure analysis, to optimize product reliability and performance.Customer Engagement & Product Promotion--- Work directly with enterprise customers, gathering insights and feedback to refine product specifications and enhance user experience.--- Lead technology research and competitive analysis, ensuring product roadmaps align with evolving customer demands and industry advancements.--- Represent the voice of the customer in product planning meetings, ensuring product offerings address real-world deployment challenges.--- Develop and maintain strategic partnerships within the Edge Computing ecosystem to expand market reach and adoption.Leadership & Strategic Management--- Lead and mentor a high-performing product management team, fostering innovation and excellence.--- Define and implement best practices for product lifecycle management, ensuring streamlined execution from ideation to market delivery.--- Work cross-functionally with sales, marketing, and technical teams to support product positioning and revenue growth initiatives.--- Establish key performance indicators (KPIs) to measure and drive product success in the Edge Computing sector.Qualifications:What You'll Bring:--- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field; a Master's degree is highly preferred.--- 20+ years of experience in product management, with a strong background in Edge Computing, server architecture, and high-tech product development.--- Demonstrated expertise in new product introductions (NPI), including concept validation, engineering collaboration, and go-to-market execution.--- Strong understanding of server hardware, chassis manufacturing processes, and component integration (mechanical, thermal, power, PCBA).--- Experience managing manufacturing operations and cost structures, including hard tooling, injection molding, and fabrication.--- Proven ability to develop, install, and optimize new product methodologies, processes, and performance standards.--- Strong leadership, people management, and cross-functional influence skills, with experience guiding teams towards achieving business objectives.--- Ability to effectively manage customer relationships, resolve conflicts, and align product strategies with client needs.--- Self-motivated, results-driven, and capable of working in a fast-paced, dynamic environment.What We Offer:--- Competitive Compensation and Benefits: We offer a comprehensive package including health insurance, paid time off, and opportunities for professional development.--- Impactful Work: Your contributions will directly influence the financial health and success of a leading technology company.--- Growth Potential: Supermicro is committed to investing in its employees and providing opportunities for career advancement.--- Collaborative Culture: You'll be part of a talented and supportive team that values innovation and collaboration.Join Us:This is an exciting opportunity to lead and shape the future of Edge Computing solutions at Supermicro. If you are a visionary product leader with a passion for innovation and customer success, we encourage you to apply and be part of our dynamic team.Salary Range$220,000 - $270,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO StatementSupermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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Keywords: Support Revolution, San Francisco , Sr. Director, Solution Management, Executive , San Jose, California