Assistant Director (0307U), Financial Aid Office - #77370
Company: University of California-Berkeley
Location: Berkeley
Posted on: June 1, 2025
Job Description:
Apply for JobJob ID77370
LocationMain Campus-Berkeley
Full/Part TimeFull Time
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About Berkeley
At the University of California, Berkeley, we are dedicated to
fostering a community where everyone feels welcome and can thrive.
Our culture of openness, freedom and belonging make it a special
place for students, faculty and staff.As a world-leading
institution, Berkeley is known for its academic and research
excellence, public mission, diverse student body, and commitment to
equity and social justice. Since our founding in 1868, we have
driven innovation, creating global intellectual, economic and
social value.We are looking for applicants who reflect California's
diversity and want to be part of an inclusive, equity-focused
community that views education as a matter of social justice.
Please consider whether your values align with our Guiding Values
and Principles, Principles of Community, and Strategic Plan.At UC
Berkeley, we believe that learning is a fundamental part of
working, and provide space for supportive colleague communities via
numerous employee resource groups (staff organizations). Our goal
is for everyone on the Berkeley campus to feel supported and
equipped to realize their full potential. We actively support this
by providing all of our full-time staff employees with at least 80
hours (10 days) of paid time per year to engage in professional
development activities. Find out more about how you can grow your
career at UC Berkeley.Departmental OverviewThe Financial Aid and
Scholarships Office (FASO) directly awards or coordinates the
awarding of over $1 billion from over 700 funding sources to over
30,000 undergraduate and graduate students. The mission of the
Financial Aid and Scholarships Office is to provide students access
to an excellent education. Through strategic partnerships and
rigorous planning, FASO offers innovative aid programs to make
higher education affordable, helps students and parents navigate
financial aid processes, counsels students so they understand their
options and feel empowered to make the best choices to manage their
financial lives, advocates on behalf of students, teaches students
about financial literacy, collaborates to help build upon a
comprehensive, holistic culture of care that transforms the student
experience and helps us recruit, retain, and graduate students and
prepare them for success in life, and fosters a sense of community
by encouraging alumni and donors to connect with the university and
give the gift of access to the next generation of students.Position
SummaryThis position serves as primary contact for Undergraduate
Admissions, other campus partners (e.g. New Student Services,
Center for Educational Partnerships, Summer Bridge, Education
Abroad, Centers for Education Equity and Excellence), student
groups, and external requests for outreach, yield, and training
activities related to financial aid. The manager coordinates the
dissemination of individualized financial aid and financial
literacy information, and general financial aid policies to staff
and students. The manager coordinates training efforts for
Financial Aid staff, including the development of training
protocols and materials, and oversees operations of the Center for
Financial Wellness, a peer-to-peer financial wellness program. The
position ensures compliance of complex financial aid policies and
programs with federal, state, University, agency, and donor laws,
regulations, policies, and terms for these programs.Application
Review DateThe First Review Date for this job is:
05/09/2025.ResponsibilitiesManages operations and professional
staff in the Financial Aid and Scholarships Office Staff and
Student Engagement functional area, including professional career
staff, contract staff, and student workers, implementing the
highest level of customer service.
Provides guidance on UC and
state-specific policies.Ensures team complies with all applicable
financial aid regulations and programs with federal, state,
University, agency and donor laws, policies and terms.Utilizes best
practices in collaboration with other Financial Aid managers to
optimize operations and resources. Aligns goals of the department
and division to the management of core outreach, communications,
and financial wellness services and supports departmental
implementation of strategic planning initiatives, including those
related to staff training and development. Applies knowledge of UC
practices and provides guidance and direction for team in planning
work to support departmental and University objectives.Provides
direction to subordinate supervisors, leads and staff. Makes
decisions on performance, salary actions, hiring, and other human
resources related issues of managed staff. Manages and interprets
historical data to develop outreach plan and strategy for
communicating complex financial aid and financial literacy
information to a wide variety of audiences.
Serve as primary contact for
Undergraduate Admissions, other campus partners, student groups,
and external requests for outreach, yield, and training activities
related to financial aid. Manages and oversees the work of team to
maintain the yearly outreach schedule and identifies appropriate
FASO staff to participate in outreach and follow up with customers
for quality control. Works through team to develop financial aid
training and tailors' content for appropriate audiences including
financial literacy materials and other student financial support
issues. Responsible for overseeing student-facing communication
activities including but not limited to, managing the annual
communication calendar and coordinating communication schedule and
updates for the monthly newsletter, website, system-generated
communications, publications, presentations and/or social media
campaigns.Provides strategic direction for the Center for Financial
Wellness.
Manages work of direct reports to
ensure consistent operations of the Center for Financial Wellness,
including, but not limited to, hiring and training of student
staff, managing program budget, and coordination/negotiation with
campus and community partners, vendors, and funders.Conceives,
develops and implements fundraising and sponsorship strategies for
the Center for Financial Wellness.Liaison with faculty and other
high-level campus administrators.Participates in the development of
policy and strategies for recruitment and retention of students
through financial aid programs including recommendation of
packaging strategies and policies based on expert level knowledge
of state, federal and University of California regulations and
priorities.
Participates in planning and
utilization of federal, state, University, and agency funds for
functional areas to determine the most effective distribution of
funds, given availability, government awarding parameters, and
University goals. Manages activities of student advisory committee,
including, but not limited to recruitment of committee members and
development of annual committee strategy.
Advises student-led
sub-committees.Oversees internal control structure for functional
area.
Ensures security of private
information. Participates in annual financial and programmatic
audits including establishment of documentation of testing and
other best practices in preparation for regular reviews. Reviews
and maintains Staff and Student Engagement unit internal
procedures, communications and web contact to ensure accuracy and
compliance with federal, state, University, agency and
donor/sponsor laws, regulations, policies and terms.Other duties as
assigned.Develops a professional development plan and participates
in development activities, such as attending classes, joining
organizations, working on special projects, and serving on
departmental, campus- and system-wide committees, in order to
enhance expertise in job areas.Required Qualifications
This position is only eligible to
current UC applicants; therefore, you must currently be a UC
employee.Expert knowledge of University of California, state of
California, and federal policies, regulations, and practices for
awarding financial aid, including needs analysis and
packaging.Advanced knowledge of techniques for recruitment and
retention of students through financial aid.Demonstrated experience
in managing or supervising staff and collaborating and
communicating with a broad range of partners, from a wide range of
internal and external constituents and fostering positive working
relationships to achieve desired outcomes.Expertise communicating
complex financial topics to different types of student and
community populations.Ability to quickly acquire advanced knowledge
of University policies, processes, and procedures, including those
related to supervising employees.Advanced knowledge of advising and
counseling techniques.Ability to interpret complex policies and
develop procedures to ensure compliance.Advanced problem
identification, critical thinking, and problem-solving skills;
judgment and decision-making ability.Advanced quantitative analysis
and resource management skills.Organizational skills and ability to
prioritize work for self and others to meet deadlines; project
management skills.Strong written and verbal communication, active
listening, persuasion, and negotiation skills.Student-centered,
results-oriented customer service philosophy and ability to instill
the same in others.Ability to independently and proactively assess
processes and implement improvements.Interpersonal skills including
social perceptiveness.Demonstrated political acumen in higher
education settings.Master's degree in related area or Bachelor's
degree and 5-10 years relevant experience and/or equivalent
experience/training.Preferred Qualifications
Experience leveraging advanced
technology to track trends and streamline operational
processes.Experience using complex databases. Ability to define
specifications for database programming.Working knowledge of common
University-specific computer application programs related to
student registration, aid awards, and payments.Salary &
BenefitsThis is a 100% full-time (40 hrs a week) exempt career
position, which is paid monthly at an annual rate and is eligible
for UC Benefits.For information on the comprehensive benefits
package offered by the University, please visit the University of
California's Compensation & Benefits website.Under California law,
the University of California, Berkeley is required to provide a
reasonable estimate of the compensation range for this role and
should not offer a salary outside of the range posted in this job
announcement. This range takes into account the wide range of
factors that are considered in making compensation decisions
including but not limited to experience, skills, knowledge,
abilities, education, licensure and certifications, analysis of
internal equity, and other business and organizational needs. It is
not typical for an individual to be offered a salary at or near the
top of the range for a position. Salary offers are determined based
on final candidate qualifications and experience. The budgeted
annual salary range that the University reasonably expects to pay
for this position is $120,050.00 - $141,500.00.How to Apply
To apply, please submit your resume
and cover letter.Other Information
This is not a visa opportunity.This
position is eligible for up to 50% remote work. Exact arrangements
are determined in partnership with your supervisor to meet role
responsibilities and department needs, and are subject to
change.Conviction History BackgroundThis is a designated position
requiring fingerprinting and a background check due to the nature
of the job responsibilities. Berkeley does hire people with
conviction histories and reviews information received in the
context of the job responsibilities. The University reserves the
right to make employment contingent upon successful completion of
the background check.MisconductSB 791 and AB 810 Misconduct
Disclosure Requirement: As a condition of employment, the final
candidate who accepts a conditional offer of employment will be
required to disclose if they have been subject to any final
administrative or judicial decisions within the last seven years
determining that they committed any misconduct; received notice of
any allegations or are currently the subject of any administrative
or disciplinary proceedings involving misconduct; have left a
position after receiving notice of allegations or while under
investigation in an administrative or disciplinary proceeding
involving misconduct; or have filed an appeal of a finding of
misconduct with a previous employer."Misconduct" means any
violation of the policies or laws governing conduct at the
applicant's previous place of employment, including, but not
limited to, violations of policies or laws prohibiting sexual
harassment, sexual assault, or other forms of harassment,
discrimination, dishonesty, or unethical conduct, as defined by the
employer. For reference, below are UC's policies addressing some
forms of misconduct:UC Sexual Violence and Sexual Harassment
PolicyUC Anti-Discrimination PolicyAbusive Conduct in the
WorkplaceEqual Employment OpportunityThe University of California
is an Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or protected veteran status. For more
information about your rights as an applicant, please see the U.S.
Equal Employment Opportunity Commission poster.The University of
California's Affirmative action policy.The University of
California's Anti-Discrimination policy.
Keywords: University of California-Berkeley, San Francisco , Assistant Director (0307U), Financial Aid Office - #77370, Executive , Berkeley, California
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