DMV Chief Operating Officer

Company: Sacred Heart University
Location: Fairfield
Posted on: May 26, 2025

Job Description:

and the job listing Expires on May 29, 2025Don't take our word for it. Read what our people are saying at https://bit.ly/NCDOTGreatPlaceToWork . We are the highest rated state agency for employee satisfaction on Glassdoor with 300+ reviews.The ChallengeWe are looking for a Chief Operating Officer to lead the team transforming the statewide NC Division of Motor Vehicles.In this senior leadership role, you will:

• Facilitate steps towards process improvements, adapt, and implement innovative solutions for all NCDMV areas.
• Evaluate and adjust processes to ensure changes have breakthrough results.
• Ensure NCDMV daily operations are completed at maximum efficiency.
• Create and implement strategic plans leading NCDMV to higher service proficiency.
• Help improve our work culture and develop/maintain an environment where staff can thrive, grow, and achieve their career goals.What You Bring
  • Experience gathering feedback from staff for improving processes.
  • Experience leading organizational change initiatives.
  • Problem-solving skills managing a diverse organization.
  • Experience composing and presenting information to diverse audiences.
  • Demonstrated achievement of key performance indicators (KPIs) leading a large multifaceted organization with a focus on customer service initiatives.Education & Experience
    • Bachelor's Degree, and
    • 5+ years of program experience, and
    • 3+ years of management experience in the public or private sector involving significant decision-making in the planning, organizing, and directing of operations; or
    • An equivalent combination of education and experience.
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Keywords: Sacred Heart University, San Francisco , DMV Chief Operating Officer, Executive , Fairfield, California