General Manager

Company: Dave & Buster's
Location: Santa Rosa
Posted on: May 24, 2025

Job Description:

THE GENERAL MANAGER: Inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.What we are looking for!

• Proven track record of successfully managing operations and meeting financial goals
• Strong ability to lead, motivate, and develop a diverse team, fostering a positive work environment
• Solid understanding of financial reports, budgeting, and forecasting
• Experience with cost control, inventory management, and profitability analysis
• Exceptional skills in delivering high-quality customer service and resolving issues effectively
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• Excellent verbal and written communication skills for interacting with staff, customers, and vendors
• Familiarity with health and safety regulations, as well as labor laws related to the restaurant industryRequirements:
  • 21+ years of age
  • 5+ years of Restaurant/Hospitality Experience
  • Proficient in managing the cost of goods sold and labor
  • Strong business acumen
  • Ability to lead a team to create a memorable guest experience
  • The ability to work weekends, nights, and holidays
  • Not afraid to work in a fast-paced, noisy environment with distracting conditionsWhat will you be doing daily?
    • Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale
    • Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets
    • Oversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiatives
    • Ensure staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience
    • Deliver an unparalleled guest experience through the best combination of food, drinks, and games
    • Maintain a safe and secure environment for all guests and staff
    • Continuously improve operational execution through attention to detail and adherence to operating standards and proceduresPERKS!
      • Quarterly bonus program
      • Employee Assistance Program
      • Buster's Legacy Fund (Supports team members during difficult times)
      • 401K matching plan
      • FREE food
      • FREE gameplay
      • Large leadership team with multiple managers per shift
      • FUN work environment
      • Grow your career!
      • Two FUN brands (Dave & Buster's and Main Event Entertainment) under one roof = Double the growth opportunitiesDave & Buster's Inc./Main Event Entertainment is an Equal Opportunity EmployerSalary Range:102,639 - 120,751We are an equal opportunity employer and participate in E-Verify where required.D&B: Where Work is Play!Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
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Keywords: Dave & Buster's, San Francisco , General Manager, Executive , Santa Rosa, California