VP of Renew Solutions Product Management
Company: HP
Location: Sacramento
Posted on: May 2, 2024
|
|
Job Description:
VP, Renew Solutions Product Management
Description -
About the company:
HP, the company that founded Silicon Valley, is the leading
printing and personal systems technology company in the world, and
we are here to create technology that makes life better for
everyone, everywhere. We apply new thinking and ideas to create
more simple, valuable, and trusted experiences with technology,
continuously improving the way our customers live and work.
HP's vision and promise are to engineer experiences that amaze our
customers. With the heart, creativity, and energy of a startup, and
the brain, muscles, and determination of a Fortune 100 corporation,
operating in more than 170 countries, we continue to deliver
ground-breaking new technologies to build on our 70+ year legacy of
innovation.
About the position:
In addition to its core strengths in Personal Systems, Printing,
and Collaboration, HP is advancing its capabilities as the leader
in IT circularity. Building on a strong heritage in first life
devices for PC, Print, and Collaboration and expanding into areas
including HP Certified Renewed (aka second life/refurbished
devices) HP is helping its customers reduce their carbon footprint,
improve employee IT experience, and reduce total cost of ownership
for their workforce and workspace. Our portfolio and partnerships
in hardware, software, and services enable us to provide a
comprehensive portfolio of compelling solutions to our enterprise,
mid-market, and the SMB segment. An important enabler of this
growth initiative is expanding our Renew Solutions capabilities to
ensure HP can deliver multi-lifecycle offerings in support of
high-value solutions to our customers. To help us build out this
important capability, we are seeking an experienced executive to
lead the transformation and growth of our Renew Solutions product
management team.
The VP of Renew Solutions is a global role responsible for
overseeing the portfolio of multi-lifecycle devices, our HP
Certified Partner Program, and ITAD/Trade-in practices to deliver
high-quality experiences to our customers. This leader will drive
the strategy, innovation, and execution of our Renew Solutions
capabilities while also focusing on transforming a global
organization of talented, motivated people supporting the growth
objectives of our Personal Systems, Printing, and Hybrid Solutions
business units.
This leader will be responsible for the definition, delivery, and
overall P&L of horizontal Renew Solutions capabilities
supporting multiple customer solution areas relating to the
Personal Systems, Print, Hybrid Systems, ITAD/Trade-in, and the HP
Certified Partner Program. These solutions include hardware,
software, services, and supplies from both HP and third parties.
These solutions can be sold and/or deployed by our world-class
commercial, channel, and partner service network.
Experience in the second life/services industry is required. The
ideal candidate has experience in a growth-oriented enterprise
organization transforming and growing its global refurbishment and
circularity business unit. The candidate should have direct
experience in moving from siloed, technology-centric capabilities
to consistent, horizontal capabilities. This leader should be
focused not only on operational excellence, but increasing customer
satisfaction and demonstrating how HP can deliver recurring value.
The successful leader should be analytical, results-oriented,
self-driven, willing to work with ambiguity, and have a 'can-do'
attitude. The candidate must have a proven track record of both
running second-life operations and transforming those operations
into a new business globally. The candidate should also be
excellent at nurturing cross-organization relationships to
accomplish goals. Executive presentation skills are a significant
part of the role. A passionate and energized change management
individual is required to help assess, recommend, evangelize, and
implement best industry standards. Experience in the end user
computing, print, collaboration, and refurbishment/second-life
industry including is a plus.
Key Responsibilities:
Leadership and Management: As the leader of the Renew Solutions
Product Management organization, they will be responsible for
setting the overall strategic direction for the organization and
ensuring that it is aligned with the company's goals and
objectives. They must also provide strong leadership and management
to the team of professionals working under them.
Financial Management: Drive revenue growth, profitability, and
cost-effectiveness of the Renew Solutions business through
effective budgeting, resource allocation, and financial analysis.
The VP of Renew Solutions owns end-to-end profitability of the
portfolio and sets pricings and country enablement strategies.
Customer Relationship Management: The VP of Renew Solutions is
responsible for managing customer and partner relationships and
ensuring that the product and services provided meet their needs
and expectations. This may involve working closely with sales and
business development teams to identify new opportunities and upsell
existing services.
Project Management: The VP of Renew Solutions is responsible for
managing ongoing solution delivery for our customers. This includes
working with a significant cross functional HP team to drive Tax,
Trade, CFR, logistics, and Digital transformation organizations to
implement within reduced timeframes as we launch a new business
inside of HP.
Resource Management: The VP of Renew Solutions is responsible for
managing the business's resources, including people, technology,
and processes. They must ensure that the team has the necessary
skills and tools to deliver high-quality services to customers.
Performance Management: The VP of Renew Solutions is responsible
for setting performance goals for the team and monitoring progress
against those goals. They must provide regular feedback and
coaching to team members and ensure that they have the necessary
training and development opportunities.
Risk Management: The VP of Renew Solutions is responsible for
identifying and mitigating risks associated with service delivery
and change management. This may involve working with legal and
compliance teams to ensure that services comply with applicable
laws and regulations.
Continuous Improvement: The VP of Renew Solutions is responsible
for identifying areas for improvement in the business's processes,
systems, and services. They must work closely with other functions
to implement improvements and drive overall business
performance.
Global identification and understanding of government mandates that
will positively impact the demand for Renew Solutions devices.
Experience:
Bachelor's degree or demonstrable equivalent in information
systems/technology, computer science, engineering, or business
degree. Masters' degree or demonstrable equivalent preferred.
Typically, 10+ years of senior management experience, including
leading global teams.
5+ years of leadership experience managing a global team of 20 or
more people.
A deep understanding of the IT managed services industry, including
trends, challenges, and opportunities. This leader should also have
knowledge of the various functions and roles within the managed
services industry, as well as an understanding of the different
types of clients and their needs.
Portfolio planning experience including tools and systems
enablement.
Experience in delivering high-quality services to clients. This
includes project management, resource management, and client
relationship management.
Experience leading a large organization to achieve today's goals
while simultaneously transforming it for the future.
A strong understanding of business principles, including finance,
marketing, and strategy. They should be able to align the services
provided with the overall business objectives and ensure that the
department is operating efficiently and profitably.
Strong leadership and management skills, including the ability to
motivate and inspire a team, manage resources effectively, and
provide clear direction and guidance.
Experience in sales and business development, including identifying
new opportunities and upselling existing services. They should also
have strong networking skills and the ability to build
relationships with clients and partners.
Experience with Product, Services, and Software business
models.
Strong problem solving and organizational skills.
Demonstrated ability to implement best practices and make effective
process improvements.
Exceptionally strong executive presence, excellent communication
skills, and ability to be concise in sharing information with
executive audiences.
Ideally has gained experience working and living in multiple
geographies, interacting with leaders from different cultures and
industries.
Experience interacting with executive level partners both
internally and externally, including the C-suite executives.
Knowledge/Skills:
A passion for circularity and sustainability.
Strong strategic thinking and problem-solving skills, with the
ability to analyze complex problems, identify opportunities, and
develop effective solutions.
Excellent project management skills, with the ability to manage
multiple projects simultaneously and deliver on-time and within
budget.
Strong leadership and interpersonal skills, with the ability to
collaborate effectively with cross-functional teams and lead a
global multi-disciplinary team of researchers and designers.
Excellent communication skills, with the ability to communicate
complex ideas and concepts to diverse audiences.
Passion for innovation and continuous improvement, with a strong
customer-centric mindset.
Excellent Management of Change capabilities
Superior communication (written/verbal), presentation, and
facilitation skills.
Simultaneously managed multiple initiatives on current business as
well as future strategy.
Entrepreneurial spirit and ability to operate in a rapid growth
environment.
Model HP's leadership practices.
Solid references that validate results and leadership abilities
within a Fortune 500 company
Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and
prospective employees, without regard to race, color, religion,
sex, national origin, ancestry, citizenship, sexual orientation,
age, disability, or status as a protected veteran, marital status,
familial status, physical or mental disability, medical condition,
pregnancy, genetic predisposition or carrier status, uniformed
service status, political affiliation or any other characteristic
protected by applicable national, federal, state, and local
law(s).
Keywords: HP, San Francisco , VP of Renew Solutions Product Management, Executive , Sacramento, California
Click
here to apply!
|