Product Manager - AI-Driven Video Safety, Trust & Safety, San Francisco
Company: Tik Tok
Location: San Francisco
Posted on: April 24, 2024
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Job Description:
Responsibilities
TikTok is the leading destination for short-form mobile video. Our
mission is to inspire creativity and bring joy. TikTok has global
offices including Los Angeles, New York, London, Paris, Berlin,
Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to
help imaginations thrive. This is doubly true of the teams that
make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all
believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity;
to learn, to innovate, and to grow as one team. Status quo? Never.
Courage? Always.
At TikTok, we create together and grow together. That's how we
drive impact - for ourselves, our company, and the communities we
serve. Join us.
Our Trust & Safety team's commitment is to keep our online
community safe. We have invested heavily in human and machine-based
moderation to remove harmful content quickly and often before it
reaches our general community.
As a product manager for video safety, you will have the thrilling
opportunity to lead the exploration and integration of cutting-edge
Large Language Models (LLMs) into our video platform to enhance
risk identification and automated content moderation. In this role,
you will drive the development of innovative AI-driven tools that
preemptively identify and mitigate risks, ensuring a safe viewing
environment. You will collaborate closely with LLM model research
teams to tailor LLM technologies for detecting nuanced and emerging
types of harmful content, continuously refining our moderation
algorithms. This position offers the chance to be at the forefront
of AI in social media, directly shaping the future of digital
content safety and user experience. Your work will not only push
technological boundaries but also make a significant impact on
maintaining the integrity and security of our platform. You will
also work to deliver major Trust and Safety product changes. Travel
between our global offices is expected.
Responsibilities
- Drive complex projects independently, define the safety product
roadmap, set success metrics that inform the success of safety
efforts, and partner across the organization to develop action
plans
- Focus on building effective and scalable features and
auto-moderation strategy to provide users with a safe
experience.
- Work closely with issue experts, and policy team, as well as
cross-functional partners, to establish a workflow to critically
analyze, prioritize, and drive cross-functional efforts to achieve
success.
- Develop a robust workflow for cross-team collaboration, manage
large-scale product improvement projects to improve community
safety.
- Leverage LLM to identify potential risks and perform content
moderation automatically.
Qualifications
- 5+ years of experience in product management in Consumer-Facing
mobile or web Internet companies, be familiar with models and
algorithms.
- Ability to design product solutions based on evidence; proven
track record of delivering value-adding products, and/or
organizational or process changes that benefit the business.
- Good project management and communication skills, able to
influence and unite cross-functional teams.
- Identify, analyze and improve existing business/product processes
to optimize performance, meet best practice standards or improve
quality and user experience.
- Strong and proven data analysis skills for product design and
knowledge of methods for researching and analyzing product designs
to determine their potential for meeting organizational standards
and business needs.
Preferred Qualifications
- Experience of working with international partners across
different time zones and cultures
- Experience in Trust & Safety; Basic knowledge of safety by design
principles
- Understanding of the landscape and new policy developments in the
tech industry and online safety
- Prior experience managing products with safety-related success
metrics highly desirable
- Prior experience managing products related to human and/or
machine-based moderation to remove harmful content highly
desirable
Trust & Safety recognizes that keeping our platform safe for TikTok
communities is no ordinary job which can be both rewarding and
psychologically demanding and emotionally taxing for some. This is
why we are sharing the potential hazards, risks and implications in
this unique line of work from the start, so our candidates are well
informed before joining.
We are committed to the wellbeing of all our employees and promise
to provide comprehensive and evidence-based programs, to promote
and support physical and mental wellbeing throughout each
employee's journey with us. We believe that wellbeing is a
relationship and that everyone has a part to play, so we work in
collaboration and consultation with our employees and across our
functions in order to ensure a truly person-centered, innovative
and integrated approach.
TikTok is committed to creating an inclusive space where employees
are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our
workplace. At TikTok, our mission is to inspire creativity and
bring joy. To achieve that goal, we are committed to celebrating
our diverse voices and to creating an environment that reflects the
many communities we reach. We are passionate about this and hope
you are too.
TikTok is committed to providing reasonable accommodations in our
recruitment processes for candidates with disabilities, pregnancy,
sincerely held religious beliefs or other reasons protected by
applicable laws. If you need assistance or a reasonable
accommodation, please reach out to us at
https://shorturl.at/cdpT2
Keywords: Tik Tok, San Francisco , Product Manager - AI-Driven Video Safety, Trust & Safety, San Francisco, Executive , San Francisco, California
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