International Project Manager, Trust and Safety
Company: Ask Staffing
Location: San Francisco
Posted on: April 24, 2024
Job Description:
We're looking for an experienced International Project Manager,
focusing on Trust & Safety, to help ensure Pinners worldwide have a
safe experience on Pinterest. This includes leading international
content safety initiatives to identify potentially harmful
situations, detect policy-violating content, and starting new
processes to represent regional needs. In this role, you will
collaborate closely with several teams, including trust & safety
product and operations, policy, brand safety, localization, content
& creators, engineering, and data science.
What you'll do:
- Work closely with cross-functional partners to identify and
resolve safety-related issues in our products and to promote Pinner
well-being and safety with the expansion of product features to
international markets.
- Effectively plan and lead content safety projects from the
initial ideation phase through final execution.
- Act as a global escalation point of contact and respond to
emergency content safety-related cases.
- Coordinate with the localization team to localize sensitive
terms.
- Collaborate on the optimization of internal tools to increase
efficiency and support international needs.
- Track progress on projects led by the trust & safety and policy
teams.
-
- Gather insights from the day-to-day operations of the trust &
safety team to contribute to the development of new and the
improvement of existing initiatives.
- Ensure the team is up-to-date on all policy, process and
product changes.
- Track metrics and dashboards that help measure and improve
content safety globally. Disclaimer: You may need to review
sensitive and potentially disturbing content including but not
limited to vulgar language, hate speech, violence, and other
graphic content.
Skills
- 3-5 years of experience managing projects related to trust &
safety product changes / operations.
- 3 years of experience in project management, program management
or product management.
- Ability to quickly identify problems, analyze them, and
leverage data to provide recommendations and solutions.
- Experience working closely with engineers, product teams,
operation teams, policy teams and international partners across
different time zones and cultures.
- Ability to operate effectively and autonomously in time
critical ambiguous situations with minimum guidance.
- Strong influencing and interpersonal skills with the ability to
develop strong working relationships and to build credibility and
trust with stakeholders.
- Excellent written and verbal communication skills, including
the ability to work with technical and non-technical
individuals.
- Experience working in/with localization teams is a plus.
- Bilingual/multilingual skills are a plus.
- Active Pinterest user with a strong interest in our
product.
- Passionate about high quality and safety!
Education:
Bachelor's Degree
Skills
Required
- PRODUCT MANAGEMENT
- PROJECT MANAGEMENT
- EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS
- OPERATIONS
Additional
- MANAGING PROJECTS
- METRICS
- BI-LINGUAL
Keywords: Ask Staffing, San Francisco , International Project Manager, Trust and Safety, Executive , San Francisco, California
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