Case Manager Level III
Company: ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO
Location: San Francisco
Posted on: April 19, 2024
Job Description:
Life changing work * Welcoming staff * Generous benefits *
Advancement opportunitiesJoin the St. Vincent de Paul Society of
San Francisco and be part of the solution to break the cycles of
homelessness and domestic violence in San Francisco.St. Vincent de
Paul Society of San Francisco operates the Multi-Service Center -
Northern California's largest homeless shelter, Navigation Centers
for chronically homeless individuals and couples and the Riley
Center - Domestic Violence shelter and services for survivors. We
have over 175 employees working in 4 locations. We are proud of our
diversity and of our more than 150 year history of helping others
in San Francisco. St. Vincent de Paul Society of San Francisco's
mission is to offer hope and service, on a direct person to person
basis, working to break the cycles of homelessness and domestic
violence.SUMMARY:This position provides a full range of direct case
management to clients at our MSC (Multi Service Center) homeless
shelter. This position evaluates client needs and develops a
service plan for approximately 25 active clients. This is a
Full-time, non-exempt, Union position. The hours are Monday through
Friday. We are hiring for two different shifts: 11:00am to 7:30pm
and 2:00pm to 10:30pm.HOURLY PAY AND BENEFIT OVERVIEWThis position
pays $30 per hour. Kaiser HMO paid in full for employee. Voluntary
dental, life, and vision insurance. 403b retirement plan with
employer paid match after 1 year of employment. Ten vacation and
ten sick days accrued per year. Two personal floating holidays and
twelve and a half holidays offered per year. Employee Assistance
Program. RESPONSIBILITIIES:
- Provide direct client services: individual peer counseling,
case management, advocacy, and accompaniment.
- Ensure Coordinated Entry Case Management Services at MSC are
complying by regularly monitoring client activity related to
achieving personal and programmatic goals.
- Conduct new client screenings: review applications and
interview new clients.
- Client information must be entered into the ONE database within
48 hours.
- Create a service plan for each client with key issues
prioritized.
- Partner with service providers to meet each client's service
plan goals by coordinating care.
- Assist clients in maintaining stability by offering support and
linkage to services.
- Problem solves with the client to determine how best to assist
the client.
- Observe clients passively, using Motivational Interviewing, to
determine issues that need intervention.
- Facilitate meetings and support groups as needed.
- Develop client exit survey and case summary to support outcomes
and program analysis.
- Maintain electronic client records in Salesforce, individual
case files, daily logs, and service statistics in an accurate and
timely manner.
- Participate in regular staff meetings including case management
meetings and program development.
- Participate in on-going staff development and training, through
employer and the required trainings with Dept. of Public
Health.
- Perform other appropriate duties as assigned. QUALIFICATIONS:
- BA degree in social services, psychology, or another related
field. Equivalent work experience may be accepted in lieu of a
degree.
- Two years' experience providing services to chronically
homeless preferred. Relevant comparable experience will be
considered.
- Demonstrated skills in counseling, case management, and client
advocacy.
- Familiarity with the philosophy and approach of Harm Reduction,
Motivational Interviewing and OARS.
- Strong interpersonal, verbal, and written communication skills
in English.
- Understanding of homeless issues, especially in context to
race, class, gender, and sexual identity.
- Understanding of Housing First Approach to care for homeless
population. Understanding of coordinated entry system.
- Knowledge, experience, and comfort working with a diverse
community, including LGBTQQ, youth, immigrant, low income
communities, and communities of color.
- Proficient in using MS Office including Word, Outlook, and
Excel.
- Working knowledge of community resources and familiarity with
SF homeless shelter systems and services.
- Demonstrated commitment to open, direct, and non-violent
communication.
- Ability to de-escalate crisis situations and make decisions
under pressure.
- Proficient reporting skills including data entry, Excel, and
Word processing.
- Strong initiative and ability to work both independently and
cooperatively with staff and management.
- Ability to maintain professional boundaries with clients,
volunteers, and staff.
- Commitment to the mission of St. Vincent de Paul Society of San
Francisco. Covid vaccination and TB clearance requiredBackground
Check completed upon acceptance of job offer. St. Vincent de Paul
Society of San Francisco is an Affirmative Action/Equal Opportunity
Employer Pursuant to the San Francisco Fair Chace Ordinance we will
consider for hire qualified applicants with arrest and/or
conviction records. Monday through Friday with occasional evenings
or weekends. We are hiring for two shifts: 11:00am to 7:30pm and
2:00pm to 10:30pmCompensation details: 30-30 Hourly
WagePI1b3a90f37aec-31181-34225313
Keywords: ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO, San Francisco , Case Manager Level III, Executive , San Francisco, California
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