Case Manager Level III
Company: ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO
Location: San Francisco
Posted on: April 17, 2024
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Job Description:
Life changing work * Welcoming staff * Generous benefits *
Advancement opportunitiesJoin the St. Vincent de Paul Society of
San Francisco and be part of the solution to break the cycles of
homelessness and domestic violence in San Francisco.St. Vincent de
Paul Society of San Francisco operates the Multi-Service Center -
Northern California's largest homeless shelter, Navigation Centers
for chronically homeless individuals and couples and the Riley
Center - Domestic Violence shelter and services for survivors. We
have over 175 employees working in 4 locations. We are proud of our
diversity and of our more than 150 year history of helping others
in San Francisco. St. Vincent de Paul Society of San Francisco's
mission is to offer hope and service, on a direct person to person
basis, working to break the cycles of homelessness and domestic
violence.SUMMARY:This position provides a full range of direct case
management to clients at our MSC (Multi Service Center) homeless
shelter. This position evaluates client needs and develops a
service plan for approximately 25 active clients. This is a
Full-time, non-exempt, Union position. The hours are Monday through
Friday. We are hiring for two different shifts: 11:00am to 7:30pm
and 2:00pm to 10:30pm.HOURLY PAY AND BENEFIT OVERVIEWThis position
pays $30 per hour. Kaiser HMO paid in full for employee. Voluntary
dental, life, and vision insurance. 403b retirement plan with
employer paid match after 1 year of employment. Ten vacation and
ten sick days accrued per year. Two personal floating holidays and
twelve and a half holidays offered per year. Employee Assistance
Program. RESPONSIBILITIIES:Provide direct client services:
individual peer counseling, case management, advocacy, and
accompaniment. Ensure Coordinated Entry Case Management Services at
MSC are complying by regularly monitoring client activity related
to achieving personal and programmatic goals.Conduct new client
screenings: review applications and interview new clients.Client
information must be entered into the ONE database within 48
hours.Create a service plan for each client with key issues
prioritized. Partner with service providers to meet each client's
service plan goals by coordinating care.Assist clients in
maintaining stability by offering support and linkage to
services.Problem solves with the client to determine how best to
assist the client.Observe clients passively, using Motivational
Interviewing, to determine issues that need intervention.
Facilitate meetings and support groups as needed.Develop client
exit survey and case summary to support outcomes and program
analysis.Maintain electronic client records in Salesforce,
individual case files, daily logs, and service statistics in an
accurate and timely manner.Participate in regular staff meetings
including case management meetings and program
development.Participate in on-going staff development and training,
through employer and the required trainings with Dept. of Public
Health.Perform other appropriate duties as assigned.
QUALIFICATIONS:BA degree in social services, psychology, or another
related field. Equivalent work experience may be accepted in lieu
of a degree.Two years' experience providing services to chronically
homeless preferred. Relevant comparable experience will be
considered.Demonstrated skills in counseling, case management, and
client advocacy. Familiarity with the philosophy and approach of
Harm Reduction, Motivational Interviewing and OARS.Strong
interpersonal, verbal, and written communication skills in
English.Understanding of homeless issues, especially in context to
race, class, gender, and sexual identity.Understanding of Housing
First Approach to care for homeless population. Understanding of
coordinated entry system.Knowledge, experience, and comfort working
with a diverse community, including LGBTQQ, youth, immigrant, low
income communities, and communities of color.Proficient in using MS
Office including Word, Outlook, and Excel.Working knowledge of
community resources and familiarity with SF homeless shelter
systems and services.Demonstrated commitment to open, direct, and
non-violent communication.Ability to de-escalate crisis situations
and make decisions under pressure.Proficient reporting skills
including data entry, Excel, and Word processing. Strong initiative
and ability to work both independently and cooperatively with staff
and management.Ability to maintain professional boundaries with
clients, volunteers, and staff.Commitment to the mission of St.
Vincent de Paul Society of San Francisco. Covid vaccination and TB
clearance requiredBackground Check completed upon acceptance of job
offer. St. Vincent de Paul Society of San Francisco is an
Affirmative Action/Equal Opportunity Employer Pursuant to the San
Francisco Fair Chace Ordinance we will consider for hire qualified
applicants with arrest and/or conviction records. Monday through
Friday with occasional evenings or weekends. We are hiring for two
shifts: 11:00am to 7:30pm and 2:00pm to 10:30pmCompensation
details: 30-30 Hourly WagePIdb3bcf07f0ee-25660-34225313
Keywords: ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO, San Francisco , Case Manager Level III, Executive , San Francisco, California
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