Cisco Meraki - Engineering Program Manager, NPI/Sustaining
Location: San Francisco
Posted on: November 18, 2023
Cisco Meraki & The Role
At Cisco Meraki, we know that technology can connect, empower, and
drive us. By simplifying powerful technology, we can free
passionate people to focus on their mission. As the fastest-growing
cloud-managed team in the world, our product and technology
architecture is changing the landscape of enterprise networking and
making cloud-managed IT a reality.
We are seeking an experienced Engineering Program Manager (EPM) to
support our hardware new product introduction (NPI) development
programs. Be a part of the team that delivers cutting-edge products
for businesses and organizations of all sizes. The EPM will work
closely with our Software Engineering, Product Management, and
other cross-functional teams across business units to support
products through all phases of product development. Our goal is to
deliver high-quality products on time and within budget.
What You Will Do
- Drive NPI cross-functional programs for the Hardware Program
Management Organization, according to current Product Development
- Own, build, organize, and manage project plans for key
initiatives, including reporting/briefing, execution and tracking
of program deliverables, achievements, action items, dependencies,
risks, and mitigation plans.
- Develop resilient working relationships and support
cross-functional teams that build tooling for hardware
manufacturing operations, supply chain, sourcing, and logistics to
understand and deliver on business goals and priorities.
- Build and track overall program prototype allocations, budgets,
PO's for development requirements, equipment, logistics, phase gate
reviews, approvals, and headcount throughout the NPI process.
- Adhere to metrics and governance for Meraki's process and drive
- Track various endeavors for research and development on new
components, NPIs, and Sustaining.
- Lead JDM or CM proto build plans ensuring allocations are
correct and correlate to build quantity, including support for
material readiness, test, and logistics.
- Mentor and provide opportunities for newer team members, and
assist in team initiatives related to the PMO.
Who You Are
The EPM will have deep cross-functional program management and NPI
experience as well as the ability to execute complex initiatives
successfully with high value outcomes, stakeholder engagement and
alignment, and seamless change management and communication. The
EPM will be detail-oriented, efficient, organized, and comfortable
operating in a dynamic environment. They will have excellent
collaboration, communication, and writing skills. They will take
initiative, are comfortable trying new things, making suggestions,
and get excited about driving important work in partnership with
leadership. The EPM will have excellent judgment, are trustworthy,
and respect confidential information. Their ability to define
success, help set measurable goals, prioritize, and drive the right
outcomes for the Technical Program Management Team are key to
- 8+ years of engineering program management and 4+ years of new
product introduction experience in software, hardware, embedded,
networking, or cloud technologies/products (REQUIRED).
- Experience supporting senior leaders and executives in leading
large, cross-functional teams, including developing, launching, and
maintaining team rituals and setting agendas for and running team
- Familiarity with developing and maintaining management
processes, training curriculum, and related programs.
- Experience working with project planning tools (Excel, Gantt
charts, Jira, Confluence, Sharepoint).
- Strong organizational skills and the ability to prioritize,
lead, and deliver simultaneous projects/deliverables under deadline
- Excellent communication, writing, and listening skills.
- Superior leadership, collaboration, facilitation, influencing,
and relationship-building skills in a cross-functional
- Willingness to tackle new and different challenges with a
positive attitude and perseverance.
- Project management professional certification or equivalent
About Cisco Meraki
At Cisco Meraki, we're challenging the status quo with the power of
diversity, inclusion, and collaboration. When we connect different
perspectives, we can envision new possibilities, encourage
innovation, and release the full potential of our people. We're
building an employee experience that includes appreciation,
belonging, growth, and purpose for everyone.
Cisco Meraki is an Affirmative Action and Equal Opportunity
Employer and all qualified applicants will receive consideration
for employment without regard to race, color, religion, gender,
sexual orientation, national origin, genetic information, age,
disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case-by-case basis,
qualified applicants with arrest and conviction records.
Message to applicants applying to work in the U.S. and/or
When available, the salary range posted for this position reflects
the projected hiring range for new hire, full-time salaries in U.S.
and/or Canada locations, not including equity or benefits. For
non-sales roles the hiring ranges reflect base salary only;
employees are also eligible to receive annual bonuses. Hiring
ranges for sales positions include base and incentive compensation
target. Individual pay is determined by the candidate's hiring
location and additional factors, including but not limited to
skillset, experience, and relevant education, certifications, or
training. Applicants may not be eligible for the full salary range
based on their U.S. or Canada hiring location. The recruiter can
share more details about compensation for the role in your location
during the hiring process.
U.S. employees have access to quality medical, dental and vision
insurance, a 401(k) plan with a Cisco matching contribution, short
and long-term disability coverage, basic life insurance and
numerous wellbeing offerings. Employees receive up to twelve paid
holidays per calendar year, which includes one floating holiday,
plus a day off for their birthday. Employees accrue up to 20 days
of Paid Time Off (PTO) each year and have access to paid time away
to deal with critical or emergency issues without tapping into
their PTO. We offer additional paid time to volunteer and give back
to the community. Employees are also able to purchase company stock
through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on
top of their base salary, which is split between quota and
non-quota components. For quota-based incentive pay, Cisco pays at
the standard rate of 1% of incentive target for each 1% revenue
attainment against the quota up to 100%. Once performance exceeds
100% quota attainment, incentive rates may increase up to five
times the standard rate with no cap on incentive compensation. For
non-quota-based sales performance elements such as strategic sales
objectives, Cisco may pay up to 125% of target. Cisco sales plans
do not have a minimum threshold of performance for sales incentive
compensation to be paid.
Keywords: Cisco, San Francisco , Cisco Meraki - Engineering Program Manager, NPI/Sustaining, Executive , San Francisco, California
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