Community Business Director
Company: Atria Careers
Location: San Francisco
Posted on: May 28, 2023
Job Description:
OverviewBorn out of a partnership between Atria Senior Living
and Related Companies, Coterie is a new luxury brand that
re-imagines -what senior living can be.From stunning architecture
and thoughtful design to state-of-the-art fitness facilities and
curated culinary offerings, every aspect of life at Coterie is
meant to support the individual -- -and community - in reaching new
heights. We elevate wellness and strive to anticipate every need to
offer a life more inspired.Coterie is an equal opportunity employer
committed to providing equal employment opportunities without
regard to race, color, religion, sex (including pregnancy), sexual
orientation, age, national origin, disability, genetic information,
veteran status, or any other classification protected by applicable
law. -Atria will not tolerate harassment or discrimination based on
any of these protected classifications. -ResponsibilitiesAs the
Coterie Community Business Director (CBD) you are responsible for
managing and supervising the business office functions at the
community. This position serves as the community's primary resource
for handling and managing questions/inquiries from residents and
their families as well as from our own employees related to, among
other things, cash receipts, billing, vendor payments, expenses,
payroll and benefits. You work in close partnership with the
Assistant General Manager and other community leaders to execute on
our ambitious vision.
- Maintain and oversee specific processes for the collection and
maintenance of resident data, which includes resident statement
accuracy, review of resident agings, confirming level of care to
billing accuracy, and resident demographic information.
- Assist the Assistant General Manager- Operations with managing
the community's operation by utilizing independent judgment and
discretion to review and advise on billing issues, expenditures and
budgetary matters for the community.
- Manage and direct all accounts receivable, to include pursuit
and follow-up of unpaid balances.
- Serve as an ambassador of the community: connect closely with
residents and families. Seek to always improve resident
satisfaction.
- Ensure correct coding of the community's accounts payable and
accrues expenses as needed.
- Responsible for interviewing, hiring, training, developing, and
evaluating assigned staff.
- Responsible for onboarding all new hires, process new hire
paperwork, process background checks and ensure employees are set
up once hired.
- Direct collection of on-site employee data related to, among
other things, demographics, payroll, employee benefits and employee
leave administration. Ensures employee files are maintained in
accordance with Atria's policies and procedures as well as federal,
state, and local regulations.
- Assist as primary point of contact within community for
month-end close process. This includes, among other things, accrual
preparation and analysis of general ledger/monthly operating
statements. -
- Work with Assistant General Manager- Operations to fully
understand operating results and trends.
- Assist in sales process by conducting inquiry tours as
necessary.
- May drive company vehicle from community to social and other
various destinations (only if required by community).
- May perform other duties as needed and/or assigned.
Qualifications
- Associate or bachelor's degree in Accounting, Business, Finance
or a related field.
- Three (3) to five (5) years in business office management,
finance, accounting, or HR.
- Ability to establish and maintain effective working
relationships with all community leaders, staff and residents.
- Detail oriented with strong analytical and critical thinking
skills.
- Ability to work both independently and as part of a team.
- Strong organizational skills; ability to work under pressure on
multiple tasks concurrently and meet deadlines in a fast-paced work
environment.
- Working knowledge of general accounting, billing and
collections and expense management practices.
- Working knowledge of federal and state employment laws.
- Ability to perform budget analysis and variance reporting.
- Excellent communication skills, both written and verbal.
- Notary a plus.
- Must have highly proficient computer skills and experience
working with customer database software.
Keywords: Atria Careers, San Francisco , Community Business Director, Executive , San Francisco, California
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