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Volunteer and Outreach Manager - SF

Company: Jewish Family and Children's Services
Location: San Francisco
Posted on: March 19, 2023

Job Description:



From fires to the pandemic, adoption to end-of-life care, and everything in between, Jewish Family and Children's Services is a community resource to meet the many challenges individuals and families face. With over 40 programs and services supporting home care for seniors, therapy for children, youth volunteer programs, services for people with disabilities, and so much more.


JOB TITLE: Volunteer and Outreach Manager
REPORTS TO: Director of Community Outreach
EMPLOYMENT TYPE: Full-time with benefits
JOB LOCATION: San Francisco, CA


Be part of a financially stable nonprofit with a long and rich history
Be part of a large, multi-faceted organization serving 120,000 people with over 40 programs
Make positive differences in the lives of thousands of individuals and families we serve each year
16 holidays total (Includes 10 federal holidays & up to 6 Jewish holidays each year)
Employer 403(b) retirement Match and Additional Employer Contribution (Subject to eligibility requirements)
3 weeks' vacation & 2 weeks' sick time per year
Cafeteria Plan
Salary Range $68,000 - $80,000



Under the direction of the Director of Outreach, Peninsula Region, the Volunteer and Outreach Manager plays a key role in raising the profile of JFCS in the community by building relationships with individuals and organizations and encouraging their involvement in JFCS. The Volunteer and Outreach Manager develops and manages community and volunteer initiatives that extend our services those who need them and connects the community with JFCS.

The Volunteer and Outreach Manager assists in meeting budget and services goals, understands the mission and objectives of Jewish Family and Children's Services and works within the limitations of the Agency's resources, and, performs all duties in compliance with agency standards.


Implements strategies for targeted outreach to engage both individuals and organizations with JFCS and to recruit volunteers, attracting a cadre of trained, motivated, and engaged volunteers to support the JFCS' programs and clients
Manages direct service volunteer programs in the SF region
Acts as liaison between client, volunteer and case managers to ensure that appropriate resources are provided to address client needs
Manages volunteer inquiries, and develops volunteer screening, orientation and training procedures that prepare volunteers for the range of services they provide and effectively link volunteer service to Jewish values and traditions
Under the supervision of the Director of Outreach, replicates successful engagement programs from other regions that focus on education and direct service
Ensures that volunteer program policies and procedures reflect best practices in the field of volunteer management and Jewish service learning
Participates in JFCS and departmental meetings and trainings and represents department in a professional demeanor
Maintains client privacy and confidentiality
Fosters a spirit of teamwork and unity among JFCS staff that allows for cultivating ideas, expeditious resolution of conflict, and the appreciation of diversity as well as cohesiveness, supportiveness, and working together to enable each employee and the department to succeed
Complies with the Jewish Family and Children's Services Policy and Procedures Manual, as well as agency health and safety standards for clients, employees, and the facility
Performs other duties as assigned by the Director of Outreach


The physical demands described below are representative of those that must be met by an employee to success folly perform the essential functions of this job.

Must be able to remain in a stationary position 50% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as calculator, copy machine, and computer printer
May be required to lift up to ten (10) pounds
The person in this position requires communication with departmental staff, employees, and outside clients
Must be able to exchange accurate information in these situations
Exposure to low to moderate noise levels characteristic of working in an office environment


Bachelor's degree & 3 years of experience in volunteer management or a related field of work preferred
Knowledge of Jewish traditions, holidays, and customs
Knowledge of Jewish organizations on the Peninsula
Ability to work weekends and evenings
Have excellent oral and written English communication and computer skills
Has excellent networking and outreach skills
Commitment to and enthusiasm for the mission, goals, and objectives of the Agency

This is a full-time, non-exempt position with benefits.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time%19230450% %%service%%

Keywords: Jewish Family and Children's Services, San Francisco , Volunteer and Outreach Manager - SF, Executive , San Francisco, California

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