ILSP Program Manager - San Francisco, California

Company: First Place
Location: San Francisco
Posted on: January 27, 2023

Job Description:

Want to make a difference? Want to help support young adults with their futures? Do you live in, or near, San Francisco, California? Then come work for First Place for Youth!

ABOUT US First Place for Youth is the largest provider of housing and comprehensive services for transition-age foster youth in the state of California. We're giving young people the tools, support, and opportunities they need to take control of their own lives and create the futures they want. We've built a 20+ year record of success, measured not just by the number of youth who walk through our doors, but by the outcomes they achieve. POSITION SUMMARY The ILSP Program Manager is responsible to ensure high-quality services and effective daily operations of all aspects of the Independent Living Skills Program and associated programs in San Francisco. Duties include contract, site, services, and human resource management including hiring, evaluation, coaching, and training. The Program Manager is responsible to ensure program outcomes, managing external relationships, and developing and promoting the reputation of First Place for Youth at all times. The Program Manager provides leadership congruent with agency policy, values and mission provides management reports as required, and leads significant program committees or functions as assigned. The Program Manager ensures timely and accurate budgeting, reporting, and operations in accordance with agency policy, contracts, and budgets. Meets or exceeds program outputs and outcomes in all domains. Ensures the highest quality service and program delivery. Integrates values and regulatory (agency, local, state, and federal) compliance in all aspects of documentation and record management. Support high-quality internal collaboration to meet youth goals across agency programs BENEFITS

• Full-time position
• 15 days of vacation time in year one
• 12 days of sick time
• 2 flexible holidays
• 14 paid holidays
• Paid sabbatical
• Paid maternity and paternity leave
• Employee's choice of Kaiser or UCH HMO/PPO
  • Up to 90% of premium covered by First Place
  • Delta Dental Premium PPO
  • VSP Vision
  • Retirement opportunities ESSENTIAL DUTIES AND RESPONSIBILITIES Program Development/Implementation:
    • Assumes responsibility for every aspect of the daily operations of the assigned region and staff team;
    • Provides leadership and training ensuring excellence in provided services including congruence with agency and program values and design.
    • Acts as a systems specialist in assigned program areas (E & L, Safety, Chart Audits, Collaborative liaison) as assigned.
    • Responsible for developing, implementing, and insuring compliance with program standards including but not limited to: intake, discharge, vacancy and forecast, contract requirements, documentation, and standards where appropriate.
    • Completes routine management reports and data on program activities and outcomes as assigned Community Development:
      • Acts as a liaison with the County Child Welfare Services, Probation, and other community service providers in assuring that program remains responsive to families and the community's needs without compromising to program intent;
      • Works closely with Child Welfare Workers and Probation Officers to build and maintain relationships and to ensure the quality of care with youth and families served;
      • Represents agency interests and advances agency reputation at all meetings with county and other stakeholders. Supervision and Team Leadership:
        • Recruits, hires, and trains staff; Provides leadership to assigned teams;
        • Directly supervises staff as assigned, provides one hour of formal supervision weekly in addition to informal supervision and consultation as needed to direct staff;
        • Facilitates weekly staff meetings to ensure collaboration and accuracy of intervention strategies.
        • Implements all aspects of the program including leading change efforts, scheduling staff to meet program goals, providing oversight to sub-contractor efforts, and facilitating collaboration with community and county partners toward effective program services coordination and delivery ABOUT YOU
          • MA/MSW required OR BA in Psychology, Social Welfare, or related field may be substituted with 4 (Four) years post-bachelor's work experience with youth population in a high-volume program.
          • Two years of supervisory/management experience is required; relevant leadership experience may be considered.
          • At least one year of residential, milieu, or wraparound experience preferred.
          • Fluency in the prevailing language(s) of the community preferred.
            • DIRECT SERVICE EXPERIENCE - at least 5 years of experience working with underserved and disadvantaged youth, preferably current and former foster youth.
            • FIELD KNOWLEDGE - Excellent understanding of education and employment resources for youth as well as awareness of other services for young adults and young parents.
            • PEOPLE, PROJECT, AND PROGRAM MANAGEMENT SKILLS - Exemplary people management skills, strategic leadership abilities, and the ability to link the development of people with the achievement of organizational outcomes. Ability to either take direction or work independently as the situation requires. Strong supervisory skills and proven success supporting staff development and empowerment. Demonstrated success organizing, managing, and evaluating programs, events, campaigns or productions.
            • STRONG COMMUNICATION SKILLS - Exceptional oral and written communication skills including the demonstrated ability to effectively present information to top management and program staff. Professional demeanor and the ability to represent the interests of the agency with community stakeholders.
            • COMPUTER SKILLS - Proficiency with MS Office applications including MS Word, Excel, PowerPoint, and Outlook. Experienced with database systems. Experience with the Efforts to Outcomes database is a plus.
            • TRANSPORTATION - Dependable car, valid driver's license, and proof of insurance required.
            • AVAILABILITY for some evening and weekend work and for travel as needed. If First Place for Youth is the organization you are looking for then apply today! Our team will be excited to meet you. Review the attached job description for position details. www.firstplaceforyouth.org PI202061022

Keywords: First Place, San Francisco , ILSP Program Manager - San Francisco, California, Executive , San Francisco, California