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Business Operations Manager (Remote)

Company: Simple Habit
Location: San Francisco
Posted on: January 26, 2023

Job Description:

TL;DR: - We're building a new sleep product & looking for a Business Operations Manager to join the team. This individual will report to the CEO and collaborate cross functionally to impact the business, finance and operational strategy. - About us: Simple Habit, a mental wellness & meditation platform, was created in 2017 by CEO/Founder Yunha Kim. Our mission? To help people live better. In just a couple of years, Simple Habit grew mostly organically to $5M in ARR. Shortly after, we raised $10M in a Series A round. In 2020, based on insights & learnings, Simple Habit decided to build & launch a new product, Sleep Reset. Our mission has stayed the same; to help people live better....but our focus has shifted to solving our users #1 wellness problem, sleep! Sleep Reset is a "first of its kind" wellness program. We applied proven and effective methods from the Stanford Sleep Clinic and digitized them into one seamless sleep program. These methods are currently administered in person, but we believe and have proven that we can achieve the same outcome, digitally. Location: We're a fully distributed team of 9 FTEs & 14 contractors, working remotely from both EST & PST time zones. - The Role

  • In this role, you will play an integral part of Sleep Reset's overall strategy encompassing business, operations and finance. -Core Responsibilities:
    • Become an expert in Sleep Reset's financials, goals and unit economics.
    • Demonstrate the ability to cross-functionally drive improvements to financial and operational improvements.
    • Own the end-to-end delivery of our coaching products by setting up, managing, and scaling our operational processes and workflows.
    • Influence decisions by providing thought leadership and building consensus through collaboration across a multitude of senior leaders.
    • Analysis to help determine the areas of focus for the company.
    • Track KPIs and report on variances. -You'll thrive in this role if you're:
      • Interested in an immense amount of responsibility & ownership at an early-stage startup
      • Highly entrepreneurial and comfortable working in a fast-paced environment with minimal guidance
      • Someone with an extreme growth mindset, driven by intense curiosity.
      • We believe there is always room for us to improve as individual developers, a team, and a company.
      • Excited that no day is like the other
      • Nimble, passionate and hands-on. We believe in ownership and expect all team members to bring technical, growth, and product ideas to the table. Desired Qualifications
        • At least 2 years of demonstrated experience in business management consulting.
        • Previous experience in an early stage startup.
        • You have the ability to deeply understand company metrics and convert insights on their performance into actionable initiatives.
        • Superior time and project management capabilities with limited oversight.
        • Experience working at a company that has human components (e.g. coaching, customer service, sales ops)You have previous finance and modeling experience. Ability to distill complex and detailed information into simplified content in oral and written form, delivering insights around business problems in a thoughtful and persuasive manner.
        • You have used business insight tools i.e. Looker previously.*Bonus Points*
          • Experience with direct to consumer health tech products
          • Personal experience/connection with sleep issues -Why you might be excited about joining us:
            • We're tackling a big and common problem, sleep. We're solving it with a solution that has never been done before.
            • You'll report directly to Yunha Kim, Founder/CEO of both Simple Habit and Sleep Reset. -
            • You'll have real ownership of not just analysis, but recommendation and execution. -
            • Current participants in our program rave about Sleep Reset . Over 80% of our users improve their sleep by week 4. -You'll be able to work remotely and (mostly) set your own schedule. We've been remote for over two years and have the whole "how to work well remotely" thing down.
            • You'll have endless flexibility in your role and will be part of defining our culture, operations, infrastructure and "how we do things" at Simple Habit.
            • Everyone on the team is extremely mission-driven and works incredibly hard to push towards our lofty ambitions.
            • Although Sleep Reset is new, Simple Habit is not -- this comes with many benefits.
            • (Popular opinion) Our team is incredible. Full stop. We've retained over 90% of our team through a pandemic and a product pivot! We take our culture very seriously & aim to maintain (and continue to elevate) our close-knit and supportive bond. We came for the mission, but we stay for each other. Simple Habit Creed: There will be no failures, only learning experiences. There will be no task below us, only opportunities to help. We are here because we share a common sense of purpose. We are here to help people live better, every day. We are all owners. All colors, all ages, all races and religions. We all took risks to be here. Our passion is people, Not ping pong tables. We get in the zone. We take boba breaks. We believe in self-care. We believe in feedback. We don't waffle. We will disagree and commit. We will continuously improve. For the curious and the bold, Humble and confident. This company, and world, is ours to make better.

Keywords: Simple Habit, San Francisco , Business Operations Manager (Remote), Executive , San Francisco, California

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