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Systems Manager

Company: U.S. Courts
Location: San Francisco
Posted on: January 26, 2023

Job Description:

Summary The Systems Manager is responsible for the planning, acquisition, application, operation, integration, and maintenance of all automated systems, equipment, and networks operating within OCE. Responsibilities The Systems Manager troubleshoots and resolves operational and network-related automation problems and ensures an effective cyclical maintenance program for all office automation equipment. The Systems Manager is also responsible for the planning, procurement and installation/upgrade of all national systems and applications. Responsibilities Advise management in all aspects of automation needs, objectives, and capabilities, including anticipation of future requirements and potential problems. Manage and execute implementation plans for major automated systems. Adapt software, create systems documentation, perform testing, and establish operating procedures and security systems for hardware, software, and data. Develop budget justifications for systems equipment, upgrades, and general automation operations and monitor all expenditures. Support and maintain the Data Communications Network (DCN), Local Area Network (LAN), various communication systems, web-based services, electronic mail systems, and operational and administrative applications and systems. Provide front line technical support to the end users within the office. Establish and maintain system operating procedures, protocols, data security, backup plans, and user permissions. Develop and maintain local technical documentation for administered systems. Prepare statistical and management reports for operational and/or administrative areas of the office. Work closely with information technology professionals within the district and circuit to ensure operational integration and efficiency. Train IT and non-IT staff on system use and capabilities. Communicate clearly and explain IT and automation systems concepts to non-IT staff and management. Other duties and projects relevant to the position, as assigned. Requirements Conditions of Employment U.S. citizen or a permanent resident in the process of applying for citizenship. Direct deposit of pay required. Provisionally hired pending results of background investigation and fingerprinting. Positions with the U.S. Courts are "At-Will," Excepted service appointments, and may be terminated with or without cause by the Court. The court requires all its employees to be vaccinated against COVID 19 absent an exemption from the requirement based on a documented medical reason or a sincerely held religious belief. Qualifications Two years of specialized experience, including at least one year equivalent to work at the CL-28 level. Working knowledge and experience in LANS, WANS, Linux and Microsoft network architecture. Skill in training non-automation personnel in automation techniques and processes. Positive attitude, ability and interest in delivering excellent customer service, proficiency in relevant aspects of information technology, and high attention to detail. Preferred Qualifications A bachelor's degree in computer science, business administration, public administration, management, or a related field is preferred. Prior experience working in a state or federal court, government office, or law office would be beneficial. Education Please read the "Qualifications" section. Additional Information Rewards & Perks Time off: 11 paid holidays, 13 vacation days, and 13 sick leave days per year. After three years, vacation days accrue at a higher rate. Benefits: Federal pension plan and optional employer-matching Thrift Savings Plan (similar to a 401K). Choice of a variety of employer-subsidized federal health and life insurance plans. Optional dental, vision, and long-term care coverage. Flexible spending account to pay out-of-pocket health and dependent care expenses with tax-free dollars. Other Perks: Telework opportunities; eligibility for Public Service Loan Forgiveness Program; public transit subsidy; alternate work schedules; reasonable work hours; on-site gym and caf.

Keywords: U.S. Courts, San Francisco , Systems Manager, Executive , San Francisco, California

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