Product Manager, Core Platform

Company: Capital One
Location: San Francisco
Posted on: January 26, 2023

Job Description:

Towers Crescent (12066), United States of America, Vienna, Virginia

Product Manager, Core Platform

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

In this role, you'll be expected to demonstrate proficiency in four key areas

• Human Centered
  • You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
  • You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
  • You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
    • Business Focused
      • You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
      • You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
        • Technology Driven
          • You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
          • You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
          • You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
          • Transformational Leadership
            • You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
            • You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates We're looking for a Product Manager that believes in the power of extensible platforms, has the chops to understand how companies deliver value through new platform distribution models, empathizes with customers, builds a roadmap and drives requirements to solve business and customer needs. You'll work closely with partners in Design, Tech, Tech Writing, Risk, Architecture and Marketing to continue to grow the platform.
              
              As part of the Core Platform team, you should be excited about building extensible user experiences, services (SaaS, Web etc.) & APIs. You should also be comfortable partnering with other teams to take your platform to the next level. You'll true everything back to the customer (users, developers and Lines of Business stakeholders) ensuring you're resolving their needs concerning platform adoption and onboarding. Finally, you will be responsible for owning the backlog for key components of the platform that drive user engagement while achieving business goals.
              
              You'll be on point for:
              • Understand customer needs and business goals, and synthesize these into new product ideas as well as maturing existing product lines
              • Defining strategy and roadmaps for your product line(s)
              • Defining the intent / requirements for new product features and iterating these in conversations with customers, partners and stakeholders
              • Leading product initiatives and features from conception through launching MVPs, and iterating to craft mature experiences
              • Partnering collaboratively with Design, Tech and other partner teams to define and scope requirements, plan timelines and deliver releases.
              • Advocating for user needs and partnering closely to remove obstacles
              • Defining and owning the product backlog for the development teams
              • Defining & measuring product OKRs and success metrics
              • Owning the end user & developer journey from cradle to grave
              • Marketing the capabilities of your product lines and your teams' new releases
                We want you if you are:
                • Intellectually Curious . You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
                • Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
                • Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
                • Passionate & Customer Focus . You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
                • Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
                • Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications:
                  • Bachelor's Degree or military experience
                  • At least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications:
                    • Bachelor's Degree in Computer Science or Engineering
                    • MBA or Master's degree
                    • 2+ years of experience in Agile product management At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
                      
                      The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
                      
                      New York City: $154,905 - $182,753 for Manager, Product Management
                      
                      San Francisco, California: $164,116 - $193,620 for Manager, Product Management
                      
                      Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
                      
                      This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
                      
                      Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
                      
                      Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
                      
                      No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including . click apply for full job details

Keywords: Capital One, San Francisco , Product Manager, Core Platform, Executive , San Francisco, California