Operations Manager - 815 Residential Services
Company: Health Right 360
Location: San Francisco
Posted on: November 26, 2022
HealthRIGHT 360 gives hope, builds health, and changes lives for
people in need by providing comprehensive, integrated,
compassionate care that includes primary medical care, mental
health services, and substance use disorder treatment.
HealthRIGHT 360 offers residential treatment services designed to
serve individuals and families with substance use disorders and
co-occurring mental health disorders. Our program helps clients
address addiction and related issues, increase skills, manage
stressors, connect to supportive service, and build a foundation
for lasting recovery. Residential programs run 24/7 and Individual
and group therapy, family therapy, individualized case management,
treatment planning, drug and alcohol counseling, Medication support
services, and crisis intervention.
Benefits and perks:
--- HR360 offers a robust benefits package, including PTO, 15 paid
holidays, commuter benefits, retirement plans, and more!
--- Employees qualify for public loan forgiveness programs
--- Training and professional development opportunities
--- Work with mission driven, compassionate colleagues and make a
difference every day in the work that you do.
815 is a withdrawal management and residential program servicing
the populations of San Francisco, Alameda, Marin, Contra Costa, and
San Mateo counties. Our variable length residential treatment
services designed to serve a co-ed population with substance use
disorders, some who also have co-occurring mental health disorders,
and/or HIV/AIDS. Program services address addiction and related
issues, increase skills, manage stressors, develop meaningful links
to needed services, and build a foundation for lasting recovery.
Individualized case management helps clients make linkages with key
providers to increase the availability and use of social supports
for a successful transition. Services include individual, group and
family therapy, trauma informed care, case management, family
reunification, treatment planning, drug and alcohol counseling,
re-entry and aftercare, linkage to medical services (including HIV
testing and treatment) and medication-assisted treatments (MAT),
i.e., Suboxone. Our San Francisco programs link our participants
with the HealthRIGHT 360 clinic for their primary medical needs,
HIV services, MAT, and infectious disease prevention.
Works in collaboration with the management team to oversee all
program operational and administrative activities for 815 Buena
Vista Avenue West Co-Ed Residential. Responsible for overall
effective and efficient operations of the program through the
oversight of supportive staff and direct responsibilities. The
Operations Manager also works to compile, process, and maintain
records that are consistent with medical, administrative, ethical,
legal, and regulatory requirements of our agency and funders.
Additionally, serves as assistant to the Director of Residential
--- Work with facility Driver(s) in regards to transportation
schedule and serves as on-site contact for facility maintenance
staff and kitchen staff.
--- Oversees office admin and ensures systems are in place to
support a customer service oriented system through an effective and
efficient front office.
--- Responsible for the overall efficient and effective operation
of program administrative department.
--- Oversees office and building repairs, and ensures that all
records of repair requests are completed.
--- Provides training for staff on policies, procedures, and
--- Assists with team personnel issues as needed.
--- Work with team to ensure preventative maintenance and safety
precautions are taken (i.e. regular maintenance of AC/Heating
units, gates, fire alarms, etc).
--- Monitor maintenance ticket system.
Education and Knowledge, Skills and Abilities
Education, Certification, and Experience Required:
--- BA/BS in Psychology, Sociology, Social Work or related
--- 2+ years of management experience.
--- 1+ year of experience working in a residential treatment
--- Master's or Doctorate degree in Social Work, counseling,
psychology, or related field.
--- Experience working with criminal justice-involved
--- Must not be on active parole or probation, clear with OIG
--- Ability to obtain and maintain satisfactory background
--- Ability to obtain and maintain live scan clearance.
--- Expert knowledge in substance use treatment.
--- Culturally competent and able to work with a diverse
--- Experience working successfully with issues of substance abuse,
mental health, criminal background, and other potential barriers to
economic self sufficiency.
--- Strong proficiency with Microsoft Office applications,
specifically Word Outlook and internet applications.
--- Integrity to handle sensitive information in a confidential
--- Knowledge of community resources for non-profit substance abuse
--- Experience with government contracts and compliance.
Skills and Abilities Required:
--- Ability to work in a collaborative partnership environment.
--- Excellent verbal and written communication skills.
--- A clear understanding of, and the ability to demonstrate,
professional ethics, boundaries, and judgment.
--- Professionalism, punctuality, flexibility and reliability are
--- Excellent verbal, written, and interpersonal skills.
--- Action oriented.
--- Strong problem-solving skills.
--- Excellent organization skills and ability to multitask and
juggle multiple priorities.
--- Outstanding ability to follow-through with tasks.
--- Ability to remain alert and awake during overnight shifts to
perform job responsibilities.
--- Ability to work cooperatively and effectively as part of
interdisciplinary team and independently assume responsibility.
--- Strong initiative and enthusiasm and willingness to pitch in
--- Able to communicate well at all levels of the organization
including working with organization leadership and high-level
representatives of partner organizations.
--- Able to work within a frequently changing project scope while
maintaining overall direction and structured priorities.
--- Knowledge of co-occurring disorders and trauma informed
--- Knowledge of Clinical documentation (treatment plans, progress
--- Experience working with criminal justice population.
We will consider for employment qualified applicants with arrest
and conviction records.
In compliance with the California Department of Public Health's
mandate, all employees must be able to provide proof of COVID-19
vaccination. Medical and religious exemptions are
Keywords: Health Right 360, San Francisco , Operations Manager - 815 Residential Services, Executive , San Francisco, California
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