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Community Manager

Company: nWay Inc.
Location: San Francisco
Posted on: August 7, 2022

Job Description:

nWay is looking for a Community Manager to help attract and engage fans of our growing portfolio of games. If you have a passion for mobile and console games and experience in growing gaming communities from the ground up as well as engaging established audiences then you are a great fit for this role.

  • Promote game launch and major updates on social media to the community and drive anticipation and engagement
  • Interact with players via Discord and Twitter
  • Brainstorm social media posts and build monthly social media editorial calendars
  • Track and report social media metrics and community sentiment to management and stakeholders
  • Encourage the community to generate content and promote such content on social media
  • Be the first line of Customer Support for any in-game issues
  • Identify and maintain relationships with influencers and content creators for special updates
    • In-depth admin experience with managing gaming forums, including Discord servers
    • In-depth experience with major social media platforms such as Twitter, Facebook, and Instagram
    • Experience managing a community in video games with a deep understanding of games and their player communities
    • Strong verbal and written communication skills
    • Some experience with concept creation for marketing assets
      • Passion for free-to-play video games
      • Interest in Web 3 and Play & Earn games
      • Experience growing communities for properties with an established fan base
      • Interest in eSports and competitive gaming
      • Not too shy to admit that you have cosplayed as a Power Ranger once or twice
        Why you want to work here:
        At nWay, we're passionate about games and we're always looking for talented individuals who share that same drive. We're a small startup defined by a very collaborative, lean and laid back culture where everyone just wants to get things done. Our office is located in the heart of San Francisco and we're conveniently located near BART, Muni and Caltrain. We also offer medical, dental, vision insurances, FSA and Commuter options, and a fully stocked snack room!

Keywords: nWay Inc., San Francisco , Community Manager, Executive , San Francisco, California

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