Resident Manager - 1535 Jackson
Company: Chinatown Community Development Center
Location: San Francisco
Posted on: August 6, 2022
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Job Description:
Job Summary: The Resident Manager is responsible for ensuring
safe and secure living conditions for all residents. The position
requires a reliable and sensitive individual who is dedicated to
serving the needs of low-income tenants. S/he must display a calm
manner and presence during emergency situations, exercise sensible
and impartial judgment, and be willing to perform a variety of
tasks.Status: Part-time, On-Call, NonexemptLocation: Chinatown
neighborhood, San FranciscoHours: On-call Monday through Friday,
5:00 p.m. - 8:00 a.m., and Saturday and Sunday, and CCDC Holidays
from 12:00 a.m. to 11:59 p.m. (24-hours)Salary: DOEThe
Organization: A private non-profit founded in 1977, Chinatown
Community Development Center believes in a comprehensive vision of
community. We own and/or manage approximately 30 affordable housing
buildings serving over 3,800 low-income seniors, single adults,
formerly homeless adults, and families of diverse ethnic and
cultural backgrounds in San Francisco s Chinatown, Tenderloin,
Western Addition, and Polk Gulch neighborhoods. We also build
housing, develop grassroots leadership, and engage low-income
residents and youth. Our employees are passionate about the
mission; thrive in a family organizational culture; and embody
values of empowerment, teamwork, and compassion. Chinatown CDC
serves a diverse population and is committed to hiring practices
that provide culturally competent services. We encourage people of
color to apply.General Job Responsibilities:Perform nightly
inspection/security check of all floors and lock up all common
areas as needed or in an emergency matter.Respond to and handle all
building emergencies during on-call shift: flood, fire, electricity
outrage, serious injury, medical emergency - report to Property
ManagerLog and document serious events on incident reportsMaintain
a logbook with all activity and incidents, including date and time
of occurrence (if no events that day, then indicate no
events)Report any graffiti on both interior and exterior side of
the building to Property ManagerSeparate recyclables, compostable,
and landfill trash when neededAssists in printing and posting
notices in a timely manner as requested by the Property
ManagerReceive, direct, and assist tenants with maintenance
requests, Work Orders, and Incident reports as needed and submit to
Property Manager in a timely mannerEnforce all rules, policies, and
procedures as written in Lease AgreementProvide access to the
property promptly and professionally (as needed)Sort incoming
tenants mail into tenant s mailboxes twice a week: Tuesdays and
Fridays no later than 8pmHelp tenants with translation services
(Chinese to English/English to Chinese) of any CCDC letters or
notices as neededRespond to all telephone calls, otherwise, return
calls as soon as possibleRequired to reside in resident manager
unit and stay every night while on dutyNightly Job
Responsibilities:Perform nightly security check on each building
floor and lock up common areas as needed or in an emergency
matter.Clean building entrance, hallway, and community area when
neededHelp tenant with any Work orders/Incident Reports and
translation services w/ CCDC documents between 5pm-8pm when
requestedAnticipated time to perform nightly duties per day: 30
minutes- 2hr maxOtherEmbody organization values (respect &
compassion, empowerment, teamwork)Contribute to a safe and pleasant
work environmentFollow all policies, procedures, and safe work
practicesOther duties as assignedKnowledge, Skills, and
Experience:Commitment to respond to all cell phone calls/texts
within ten minutesCommitment to be at property site within thirty
minutes of being notified of any building emergency when on
callWillingness to do varied tasksAbility to work with people of
diverse social, economic, and ethnic backgroundsGood written and
verbal communication skillsAct in a pleasant, professional, and
calm mannerMinimum Qualifications:Bilingual in English and Chinese
(Cantonese) - verbal and writtenStrong phone/written/text
communication skillsExcellent interpersonal skills and ability to
work with diverse ethnic groupsAbility to work after hours and on
weekends as neededSensitivity to issues facing low-income tenants
and senior tenantsGood judgment and problem-solving skillsPreferred
Qualifications:Prior experience as resident managerFamiliarity with
affordable housing projectsCondition of EmploymentAs of January
4th, 2022, All Chinatown Community Development Center employees are
required to be fully vaccinated against Covid-19. All new hires
must show proof of vaccination status at the time of employment
offer. Exemptions will be made for applicants with a valid medical
reason or a sincerely held religious belief and must be submitted
within a timely requested manner. Additional documentation may be
required by CCDC if exemption is approved.X2pX3FyMTh
Keywords: Chinatown Community Development Center, San Francisco , Resident Manager - 1535 Jackson, Executive , San Francisco, California
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