IT Manager
Company: Zenni Optical
Location: San Francisco
Posted on: June 26, 2022
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Job Description:
Zenni is a fast-growing company on a mission to provide
affordable, high-quality prescription eyewear to everyone. What
started out as a small, homegrown business has since morphed into
an e-commerce success story with more than 40 million frames sold
worldwide. Do we take our work seriously? Absolutely. Do we make
sure to find time to pause, have fun, and check-in with each other?
Always!You'll be joining a diverse team that loves the Zenni
product and loves finding innovative ways to create happy
customers. We don't just talk about what we want to do, we make it
happen. Which means new ideas are always welcome, candid feedback
is encouraged, and problem-solving solutions are valued.The IT
Manager is responsible for overseeing all aspects of the IT
infrastructure and projects related to Zenni's IT needs. Successful
candidates must demonstrate a high level of hands-on technical
expertise, have the ability to problem-solve, and be team players.
The IT Manager will be working with other team members to
strategize, develop, and implement IT solutions to solve problems
and support technical issues throughout the workplace.This position
will initially manage 3 direct reports and will report to the
Director of Security and Infrastructure.In this role you will
Manage the Servers, Users Computers, Network, Software, and other
IT related hardware Work with team members to troubleshoot hardware
and software issues Work with team members, customers, and vendors
to build strategies, develop and implement technical solutions to
solve problems, increase efficiency, and meet company goals.
Conduct policy compliance audits, daily checklists, and monitoring
of infrastructure Document current and future procedures and
processes. Manage projects and other resources Communicate
technical concepts, problem solutions, and project progress in a
clear manner to interested parties. Organize and prioritize
workload. Prepare, maintain, and manage project plans and
documentation. Qualifications Experience 8+ years of experience
managing complex projects to successful completion including the
ability to navigate complex environments and work with
interdisciplinary teams and effectively communicate priorities,
delivery expectations, risks, and concerns to senior management
Experience with implementing and managing complex technology
solutions Experience with developing architecture designs and
diagrams Abilities Ability to coordinate training programs for new
and current process instruction and prepare periodical manuals for
process training. Ability to multitask in a start-up to fast-paced
office environment Ability to prioritize tasks. Ability to
effectively manage other IT personnel. Detail-oriented process
improvers. Critical thinkers who naturally see opportunities to
develop and optimize work processes - finding ways to simplify,
standardize and automate Proven ability to work in a matrix-style
organizational structure to motivate and influence others
Knowledge/Skills Thorough understanding of project management
methodologies and best practices including Scrum, Agile, and
Waterfall Excellent verbal and written communication and persuasion
skills Strong organizational and team-building skills Skilled at
problem resolution and supporting business analytics to enable
efficient operations. Solid understanding of business functions,
systems & processes to analyze issues with daily business
transactions. Excellent verbal and written communication skills to
coordinate with team members and management to explain technical
issues Excellent interpersonal, negotiation, and conflict
resolution skills. Excellent project management and leadership
skills for managing projects and teams. Strong analytical and
problem-solving skills to handle issues that occur with a project
or the IT infrastructure Proficient with the following
technologies: Microsoft Active Directory and Azure AD Microsoft
Windows Server and Linux / Mac Operating Systems Microsoft
SharePoint, Exchange Online management Microsoft DNS, DHCP, AOVPN,
AD FS, AAD Connect, SCCM VMware vSphere Cloud Technologies (AWS/
GCP/Azure) Networking Concepts and Technologies Productivity and
Collaboration Tools: Slack, Zoom. Teams, SharePoint, (MS O365)
Scripting languages Zenni Offers: Competitive Salaries and
Excellent Medical, Dental, and Vision Benefits 401k with company
match Mac hardware and accessories Free catered lunch every day!
Annual employee eyeglasses stipend Great Work Life Balance!
Opportunities for growth and professional development in a
financially stable, successful, growing Company #LI-MPBenefitsZenni
Offers: Competitive Salaries and Excellent Medical, Dental, and
Vision Benefits 401k with company match Mac hardware and
accessories Free catered lunch every day! Annual employee
eyeglasses stipend Great Work Life Balance! Opportunities for
growth and professional development in a financially stable,
successful, growing Company
Keywords: Zenni Optical, San Francisco , IT Manager, Executive , San Francisco, California
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