Senior Manager, Retail Operations
Company: The RealReal
Location: San Francisco
Posted on: May 16, 2022
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Job Description:
Reporting to the Director, Retail Operations, as an integral
member of the retail team, you will build and evolve the TRR Retail
operational infrastructure to support effective and scalable
processes. This role will continuously assess efficiency and
operational opportunities and work with appropriate field and
corporate partners to refine/create channel-wide process
excellence. This role will also support critical business
initiatives such as process enhancements, technology initiatives,
and special projects from initial ideation to completion.
What You Get To Do Every Day
What You Bring To The Role
GHR4856
The RealReal is the world's largest online marketplace for
authenticated, resale luxury goods, with more than 20 million
members. With a rigorous authentication process overseen by
experts, The RealReal provides a safe and reliable platform for
consumers to buy and sell their luxury items. We have hundreds of
in-house gemologists, horologists and brand authenticators who
inspect thousands of items each day. As a sustainable company, we
give new life to pieces by thousands of brands across numerous
categories-including women's and men's fashion, fine jewelry and
watches, art and home-in support of the circular economy. We make
selling effortless with free virtual appointments, in-home pickup,
drop-off and direct shipping. We do all of the work for consignors,
including authenticating, using AI and machine learning to
determine optimal pricing, photographing and listing their items,
as well as handling shipping and customer service. At our 13 retail
locations, including our eight shoppable stores, customers can
sell, meet with our experts and receive free valuations.
The RealReal is committed to providing an equal employment
opportunity regardless of race, color, ancestry, religion, sex,
national origin, sexual orientation, age, citizenship, marital
status, disability, gender identity or expression, or Veteran
status. We will consider qualified applicants for a position
regardless of arrest or conviction records.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee is
regularly required to sit; use hands to finger, handle, or feel and
talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; climb or balance; stoop, kneel, crouch,
or crawl; and taste or smell. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by
this job include close vision. The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Keywords: The RealReal, San Francisco , Senior Manager, Retail Operations, Executive , San Francisco, California
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