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Assistant Clinic Manager - Emeryville Orthopedics - 1.0 Days

Company: Stanford Health Care
Location: Emeryville
Posted on: May 17, 2022

Job Description:

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Day - 08 Hour (United States of America)**This is a Stanford Health Care job.****A Brief Overview**This position provides on-site supervision and support for ambulatory clinic day-to-day operations. Plans, organizes, manages and coordinates clinic services and staff to achieve continuous and optimal patient care within a clinic that may span across multiple sites or consist of multiple specialties.**Locations**Stanford Health Care**What you will do**+ Attract, Develop and Retain Talenta. Communicate and model the values of SHC through orientation, development, mentoring, performance counseling and evaluation of staff. Plan and implement SHC strategies to promote effective recruitment, retention and development of diverse work teams.b. Responsible for supervision of an assigned professional team that includes multiple clinical and clerical staff.c. Directly responsible for all assigned personnel actions including, but not limited to, hiring, performance, appraisals, promotions, documenting disciplinary actions, responding to grievances, vacations schedules, and maintaining payroll records and time reports consistent with state and federal labor laws and collective bargaining agreement.d. Orient and train new support staff. Monitor staff training and provide hands-on instruction consistent with SHC job role standard work.e. Conduct regular check-ins with assigned staff to assure they are actively engaged and growing professionally.+ Operationsa. Facilitate the effective delivery of competent, compassionate, and efficient patient careb. Ensure the staff have adequate supplies and forms and department is appropriately stocked.c. Track and facilitate maintenance of service contracts on department specific equipment.d. Collaborate with manager to oversee operational flow and ensure patients are being taken care of in an efficient, compassionate and courteous manner.e. Oversee master scheduling to develop efficient schedule templates for clinicians.f. With Manager, facilitate timely communication through regularly scheduled staff meetings and daily huddles.+ Create Alignment and Accountabilitya. In collaboration with manager, assume twenty four (24) hour responsibility and accountability for the operation of the assigned department(s), service(s), staff, and facilities.b. Maintain interface with physicians, patients and administrative staff to provide information and to resolve problems relating to clinic services and communicate to manager.c. Develops strong working relationships with key partners to coordinate services and treatment activities of the department with other departments to ensure effective patient care and efficient service.d. Work collaboratively with the Manager to plan and provide a weekly staff schedule and revise as needed. Work collaboratively with the manager to approve leave and vacation time for staff, while being mindful of schedules,operational needs and collective bargaining timelines.e. Exercise sound judgement when resolving or escalating issues.f. Delegate work appropriately to maximize productivity and efficiency. Establish and maintain operational standards and targets to ensure accountability and equitable distribution of work among staff.+ Drive Cross-Functional Partnershipsa. Partner with department leadership to deliver the best possible patient care experience.b. Actively participate on committees to achieve desired outcomes and ensure follow-up on action plans to support and actualize the goals of the department, division, service, and organization (operating processes, policies and procedures, utilization of space, increase revenue, supply utilization, personnel, etc).c. Work collaboratively with department leadership in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment.d. Assist in developing policies and procedures to facilitiate the efficient delivery of patient care and the appropriate utilization of clinic resources.e. Collaborate with Authorizations and Billing Department liasons to understand and resolve billing issues.+ Facilitate Process Improvementa. Communicate in a clear and effective manner, including active listening, to enhance team effectiveness.b. Actively improve clinic operations by identifying problems and critically assessing existing business processes to optimize performance, meet best practice standards and/or improve quality and the user experience for patients and end-users.c. Utilize PDCA (Plan, Do, Check, Act) and Lean tools and methodologies.d. Actively train and engage staff in department-based and organizational process improvements efforts. Regularly elicit staff feedback as a key method for continuous improvement efforts.+ Enforce Internal controlsa. Works with Manager to ensure compliance with accreditation and regulatory standards; quality assurance/quality improvement; safety and risk management requirements as well as actualization of SHC policies, goals and objectives. Regulatory requirements include, but are not limited to: sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training based on assessment of staff needs, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.b. Enforce regulatory and compliance requirements (HIPPA, JC, etc). Supports the quality framework, which includes both clinical and service quality indicators. Create an environment of patient care that is safe, effective, patient-centered, timely, efficient and equitable.c. In collaboration with the Manager, make budgetary recommendations and projections. Monitor, verify and reconcile expenditures of budgeted funds. Identify cost savings opportunities within the operation.d. Generate, analyze and/or interpret entity-specific reports relating to department performance, staff performance, financial performance,and execute appropriate action plans.+ SHC Essentiala. Abide by and enforce all SHC Policies, stays up to date on policy revisions.b. Perform other related duties incidental to the work described herein.**Education Qualifications**+ Associate's degree in a work-related field/discipline from an accredited college or university (required)**Experience Qualifications**+ Three (3) years of progressively responsible and directly related work experience**Required Knowledge, Skills and Abilities**+ 1. Coaching+ 2. Communication+ 3. Gaining commitment+ 4. Driving for results+ 5. Developing others+ 6. Building a Successful Teama. selecting Talentb. developing the teamc.developing individuals+ 7. Facilitating Change+ 8. Building Partnerships+ 9. Emotional Intelligence**Licenses and Certifications**+ None**Physical Demands and Work Conditions****Working Environment**+ Constant Other (please list each item under Comments):. _1. Hear conversations in person and on the telephone2. Speak clearly and with a volume required to carry on clear conversations in personand on the telephone3. See in order to read reports, documents, and computer screens4. Work in small, confined work spaces5. Work in areas that are not well ventilated6. Perform single or repetitive arm, hand and finger motions7. Manual dexterity sufficient to operate a computer_**Blood Borne Pathogens**+ Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment**These principles apply to ALL employees:****SHC Commitment to Providing an Exceptional Patient & Family Experience**_Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.__You will do this by executing against our three experience pillars, from the patient and family's perspective:_+ Know Me: Anticipate my needs and status to deliver effective care+ Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health+ Coordinate for Me: Own the complexity of my care through coordination**Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in** **all of** **its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.**

Keywords: Stanford Health Care, San Francisco , Assistant Clinic Manager - Emeryville Orthopedics - 1.0 Days, Executive , Emeryville, California

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