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Housekeeping Manager - Beacon Grand Hotel

Company: Sir Francis Drake Hotel
Location: San Francisco
Posted on: May 16, 2022

Job Description:

Job DescriptionHousekeeping Manager - Beacon Grand HotelOpportunity Summary:The Housekeeping Manager will lead the housekeeping team to honor the hotel's storied past yet make it better than ever for staff, guests, and San Franciscans alike. As Cable Cars again rumble past the front door, revamped rooms and celebrated public spaces will emerge within. Above, the Starlite Room will again shine and become an "anchor in the sky" drawing people from street to star. Here is your once-in-a-generation opportunity to be part of creating a new social circle on Union Square, luring people to the heart of The City, where history is forever starting now.Job Summary:The Housekeeping Manager is responsible for directing and administering all housekeeping operations to ensure the overall cleanliness and product quality in the hotel's continuing effort to deliver unforgettable guest service and financial profitability.Supervisory Responsibilities:

  • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices, in accordance with federal, local and company health, sanitation, and safety standards
  • Lead, direct and administer all housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement, and meeting participation/facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Recruit, interview, and train team members
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members, and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
  • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established hotel standards
  • Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
  • Comply with audit standards pertaining to key control and risk management areas (i.e., lost and found, key control, and guest room safety)
  • Maintain an effective inspection program for hotel rooms, public and other assigned areas
  • Prepare schedules consistent with hotel occupancy and updated forecasts.
  • Observe and monitor staff performance to meet established productivity and cleanliness standards.
  • Maintain departmental expenses in line with budget and forecasts.
  • Practice safe work habits, follow MSD and OSHA standards.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.Required Skills/Abilities
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and negotiation skills to strive in a team environment.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Strong supervisory and leadership skills.
    • Ability to adapt to the needs of the organization and employees.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Proficient with Microsoft Office Suite or related software.
    • Opera, HotSOS/REX experience a plus.Education and Experience:
      • High School Diploma or equivalent.
      • 3 Years Housekeeping Management experience required.
      • Luxury Hotel or Resort and opening experience a plus.
      • CA / San Francisco experience preferred.
      • Experience in a Union environment preferred.Physical ability:
        • While performing the duties of this job, the employee is regularly required to bend, push, pull, stand, walk, talk, or hear.
        • Frequently required to use hands to finger, handle, or feel objects, or telephone.
        • Long hours sometimes required to include weekends and holidays.
        • Medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Company Benefits:· Medical/Dental/Vision Insurance· Paid Holidays· Paid Time Off· Commuter assistance· 401(k) with company match· Life Insurance· Paid Sick Leave· Employee Assistance Program· Employee Recognition· Employee Referral Incentive programEOE: Northview Hotel Group is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on any characteristic as outlined by federal, state, or local laws

          Job Posted by ApplicantPro

Keywords: Sir Francis Drake Hotel, San Francisco , Housekeeping Manager - Beacon Grand Hotel, Executive , San Francisco, California

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