Relationship Manager II - Business Credit
Company: PNC Financial Services Group, Inc.
Location: San Francisco
Posted on: May 16, 2022
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Job Description:
Position Overview At PNC, our people are our greatest
differentiator and competitive advantage in the markets we serve.
We are all united in delivering the best experience for our
customers. We work together each day to foster an inclusive
workplace culture where all of our employees feel respected, valued
and have an opportunity to contribute to the company's success. As
a Relationship Manager II within PNC's Business Credit
organization, you can be based in multiple locations within the PNC
Footprint. Job Description Coordinates relationship management
activities with new and/or existing clients in a book of business
to grow sales, revenue and market share with relevant sales goals.
Typically works with clients with moderate levels of risk and
complexity of needs. Generally works with a moderate degree of
supervision. Works within stated guidelines to acquire and/or
expand and retain client relationships to generate revenue and
deepen share of wallet. Handles the origination, financial
analysis, negotiation and documentation of credit and non-credit
products and services. Manages risk/return and drives quality for
new and/or existing clients. Actively identifies and mitigates
different types of risk, such as regulatory, reputational,
operational and credit risks. Focuses on client opportunities by
providing ideas and insights based on an understanding of the
client's needs and their financial well-being. Focuses on
increasing client engagement and loyalty. Manages effective network
of internal and external relationships, such as community or
industry relationships, to actively acquire new clients and/or
expand existing clients and enhance the client experience. Focuses
on bringing entire bank to the client by presenting the full range
of PNC's products and services. Leverages reporting and sales tools
to proactively identify and successfully convert sales
opportunities. As defined with the business, demonstrates ability
to analyze, evaluate and mitigate credit risk for more complex
credit requests by utilizing knowledge of advanced credit
fundamentals and internal credit policies. PNC Employees take pride
in our reputation and to continue building upon that we expect our
employees to be: Customer Focused - Knowledgeable of the values and
practices that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions. Managing
Risk - Assessing and effectively managing all of the risks
associated with their business objectives and activities to ensure
they adhere to and support PNC's Enterprise Risk Management
Framework. Competencies Business Acumen - Knowledge, insight, and
understanding of business concepts, tools, and processes that are
needed for making sound decisions in the context of the company's
business; ability to apply this knowledge appropriately to diverse
situations. Client Relationship Management - Knowledge and ability
to determine and satisfy client needs and maintain a partnering
relationship during engagements; includes influencing,
communicating, presenting, facilitating, managing and developing
others. Customer Experience Management. - Implements the strategies
and techniques used to ensure that customers have a positive
experience with the organization and its products and services at
every touch point. Decision Making and Critical Thinking -
Understanding of the issues related to the decision-making process;
ability to analyze situations fully and accurately, and reach
productive decisions. Effective Communications - Understanding of
effective communication concepts, tools and techniques; ability to
effectively transmit, receive, and accurately interpret ideas,
information, and needs through the application of appropriate
communication behaviors. Prospecting. - Knowledge of prospecting
principles, processes and skills; ability to identify and engage
potential customers in the market. Build relationships and create
opportunities. Plan, strategize and target the right industries.
Create value propositions with impact. Selling. - Applies knowledge
of banking products and services to meet customer needs and enable
them to achieve their financial goals. Identifies prospecting
approaches to identify potential customers and create opportunities
to sell financial solutions and ideas to customers. Tech Savvy -
Advise, educate and engage clients on a variety of technological
tools and resources allowing them to explore solutions to achieve
their goals and financial well being. Work Experience Roles at this
level typically require a university / college degree, with 5+
years of industry-relevant experience. Specific certifications are
often required. In lieu of a degree, a comparable combination of
education and experience (including military service) may be
considered. Education Bachelors Additional Job Description Benefits
PNC offers employees a comprehensive range of benefits to help meet
your needs now and in the future. Depending on your eligibility,
options for full-time employees include medical/prescription drug
coverage (with a Health Savings Account feature); dental and vision
options; employee and spouse/child life insurance; short- and
long-term disability protection; maternity and parental leave; paid
holidays, vacation days and occasional absence time; 401(k),
pension and stock purchase plans; dependent care reimbursement
account; back-up child/elder care; adoption assistance; educational
assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits
for part-time employees, visit pncbenefits.com > New to PNC.
Disability Accommodations Statement: The PNC workplace is inclusive
and supportive of individual needs. If you have a physical or other
impairment that might require an accommodation, including technical
assistance with the PNC Careers website or submission process,
please call 877-968-7762 and select Option 4: Recruiting or contact
us via email at pathfinder@pnc.com. The Human Resources Service
Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM
ET. Equal Employment Opportunity (EEO): PNC provides equal
employment opportunity to qualified persons regardless of race,
color, sex, religion, national origin, age, sexual orientation,
gender identity, disability, veteran status, or other categories
protected by law. California Residents Refer to the California
Consumer Privacy Act Privacy Notice to gain understanding of how
PNC may use or disclose your personal information in our hiring
practices.
Keywords: PNC Financial Services Group, Inc., San Francisco , Relationship Manager II - Business Credit, Executive , San Francisco, California
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