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Director for Asylum and Border Services (Remote/Hydrid)

Company: Church World Service
Location: San Francisco
Posted on: January 16, 2022

Job Description:

Position Title: Director for Asylum and Border Services Reports To: Senior Director, Migrant ServicesLocation: A CWS office highly preferred: New York, NY, Washington, DC or offices in border states CA, AZ, NM, TX. Possibility for remote locations subject to negotiation. Team: Immigration & Refugee Program + Status: Exempt AND Non-Bargaining Unit
Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. CWS does not discriminate on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability or veteran status in employment or in the provision of services.
Primary Purpose:The Director for Asylum and Border Services manages the entire department portfolio and implementation of program services provided by CWS and CWS affiliates to asylum seekers and other vulnerable migrants living in the US. S/he will also manage and oversee CWS' portfolio of programming along the U.S.-Mexico border, including support provided to locally-based partners offering respite and onward travel support to migrants upon their initial arrival to the U.S. This is a creative position which requires a high degree of flexibility, excellent problem-solving skills, strategic insight and in-depth knowledge of the international and local circumstances surrounding asylum, migration, and humanitarian protection.. The Director for Asylum and Border Services reports to the Senior Director for Migrant Services and directly supervises the staff of the Asylum and Border Services team. Essential Duties:Leadership & Strategy:

  • Provide leadership, guidance, support, and supervision to Asylum and Border unit staff; as necessary, revise work processes and job descriptions and assign responsibilities to ensure the smooth delivery of services and program administration.
  • Oversee and directly line manage the Associate Director, Monitoring & Evaluation Coordinator and Special Programs Manager in key functions including program quality assurance, program monitoring of department indicators (output and outcome indicators), accountability systems and learning activities to guide existing programs and identify needs for future programming.
  • Work closely with the Senior Director for Migrant and Emergency Services to define and develop a long term strategy to guide existing programs and identify targeted needs for future programming in Border & Asylum portfolio.
    Programmatic Oversight and Compliance:
    • Oversee the implementation of CWS' programs serving asylum seekers in the U.S., including national case management programs, national call center, and support to local partners along the U.S.-Mexico border.
    • Stay attuned to frequent migration patterns domestically and internationally for consistent program adaptation, planning, and adjustments as needed.
    • Stay abreast of international humanitarian requirements, standards, and best practices and ensure CWS Border and Asylum programming meets UN and international program and fiduciary standards, including PSEA, Child Safeguarding, Security and Financial compliance.
    • Oversee the full spectrum of Asylum and Border Services grants and contracts of public and private funding sources including monitoring of spending vs. actual budget reports, routine work planning and monitoring of progress against indicators.
    • Ensure adherence to programmatic and fiduciary compliance with grants and contracts, including reporting, rules and regulations on spending and allocations
    • Travel frequently to local sites (approximately 20-25%) to program monitoring visits and liaise with stakeholders, including border organizations and CWS offices and affiliates. Representation and Partnerships:
      • Representation: Provide higher-level representation for CWS at select asylum inter-agency working groups and donor members associations as appropriate.
      • Cultivate and develop new and emerging partnerships with national and local stakeholders involved in asylum seeker programming, including national NGOs, international NGOs, UN agencies, CWS member communions, border organizations, government, and others.
      • Consistently work to identify and assess emerging needs, service gaps, and strategic opportunities for CWS at the US/Mexico border, cross-border collaboration and across the United States.
      • Communicate with stakeholders within and outside of the CWS Programs Division, to promote the successful operation of all programming.
      • Serve as a member of the CWS Programs Division Leadership Team and work with colleagues to coordinate programmatic work related to resettlement, legal services, and integration.New Business Development:
        • Support the Senior Director of Emergency & Migrant Services in sourcing new opportunities for expansion and portfolio growth in the evolving domestic Border and Asylum space.Work with Business Development and Senior Director for Emergency and Migrant Services on developing an annual and longer-term fundraising engagement strategy for the department with key milestones for agency adherence.
        • Build staff capacity and facilitate departmental learning in technical areas relevant to CWS' humanitarian work.
        • Perform other related duties and work on various special projects as requested.
          • Bachelors degree in a related field required; advanced degree preferred.Experience:
            • A minimum of seven years experience in working with displaced people required; experience at the national level and with the U.S. southern border/asylum seekers preferred.
            • A minimum of five years management experience preferred, 3 years of which with a non-government organization in refugee/migrant/asylum programming
            • Experience managing multiple portfolios and multi-disciplinary teams.
            • Extensive experience in grant writing and program report writing.
            • Experience with program monitoring and evaluation required;
            • Previous relationships with UN bodies and federal/institutional donors preferred
            • Strong agency representation abilities including communicating agency goals/priorities and diplomatic and priority-setting skills;
            • Commitment to diversity, equity, inclusion and anti-racism;
            • Excellent oral and written communication skills essential
            • Experience managing government contracts required.
              Competencies: Communications: Demonstrate leadership in communicating personal commitment to CWS values, motivating others to share those values. Communicate organization-wide strategies, priorities, policies, programs and services to staff, stakeholders and the public. Serve as CWS's principal spokesperson in a variety of forums, proactively identifying opportunities to increase CWS's position and image. Reinforce an organizational culture that values "transparency of information" by establishing strategies to implement and evaluate internal and external communications.
              Constituent Relationships: Ensure CWS honors its commitments to its stakeholders. Establish, or recommend, and oversee implementation of policies governing relations with stakeholders. Negotiate with constituents to eliminate or prevent obstacles to effective relationships.Job Knowledge: Provide leadership to CWS based on experience with faith-based and not-for-profit organizations. Use effective business management practices to ensure CWS operates effectively. Establish a work environment that promotes learning and ensure opportunities for learning to occur.
              Leadership: Take action to meet organizational needs and address organizational issues. Ensure the way work is performed within CWS is consistent with its intended organizational style of teamwork, shared decision-making, and transparency of information. Ensure and define processes for planning, evaluating, and managing CWS resources, staff, and information. Evaluate existing skill sets among staff and retool or redirect them to meet organizational needs. Balance vision and knowledge of effective business practices to implement CWS's strategic plan. Problem Solving: Develop strategies to address and minimize potential risks in meeting organizational challenges, with respect and caring. Demonstrate wisdom and fairness in weighing recommended solutions to problems, considering core values, financial resources, and organizational impact. Promote an environment in which staff are empowered and supported in responsible problem-solving.Teamwork: Model teamwork and team values in personal and group interactions. Establish opportunities for program-specific, cross-functional, and problem-solving teams across CWS. Provide critical oversight and feedback to program teams to ensure achievement of organization goals. Hold teams accountable for producing results as assigned within CWS's strategic plan. Recognize and communicate successes among teams and identify needs for team management training. Evaluate effectiveness of team approaches in achieving CWS's strategic plan. Other Skills:Strong organizational, diplomatic, and priority-setting skills are needed to provide oversight of Asylum and Border Services unit. Strong oral and written communication skills. Ability to work as part of a team. Experience in working under pressure.Ability to travel to locations within the United States and overseas as necessary. CWS offers a competitive benefits package that includes: --- 403 (b) Retirement Plan --- Medical, Dental and Vision Insurance --- Paid Time Off --- Life Insurance and AD&D --- Long Term and Short Term Disability --- Employee Assistance Program (EAP) --- Health Savings Account --- Flexible Spending Accounts --- Commuter Benefits
              Salary Range:$90,000-98,000 (commensurate upon experience and skillsets).

Keywords: Church World Service, San Francisco , Director for Asylum and Border Services (Remote/Hydrid), Executive , San Francisco, California

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