CIB F&BM - Business Support Management - Assistant Management - VP

Company: JPMorgan Chase & Co.
Location: San Francisco
Posted on: January 16, 2022

Job Description:

The business support management function is tasked with a variety of business administration and control responsibilities. Candidates must be comfortable working with all levels of senior management and will have to provide general support of day to day business functions. Admin Management is responsible for managing and driving the administrative staff agenda. A key staple of the role is building trusted relationships across each business and effectively communicating changes that impact the administrative staff. Responsible for the hiring, managing and coaching administrative assistants. Primary responsibilities include: * Lead day to day team activities and manage coverage * Develop and implement meaningful performance metrics * Motivate individual and team performance * Develop team line leaders * Enforce a dynamic control/ compliance environment and continually mitigate risk in business processes * Manage relationships with key stakeholders * Manage relationships with internal business partners across multiple groups (both in North America and Globally) * Provide thought leadership in strategic direction to improve global consistency, productivity and leverage to the business * Build consensus around key initiatives * Advocate for the administrative staff needs * Lead the performance management process for the admin management team Additional job scope includes providing guidance and support and driving the agenda in the following areas: * Ensure that effective business and process controls are maintained consistently across all businesses * Participate in and, at times, help lead strategic initiatives and ad hoc projects within Business Support Management Qualifications: * 5+ years of related experience * Strong oral and written communication skills * Strong and independent problem solving skills * Customer service / Client facing experience is helpful * Knowledge of Microsoft Office (Excel, Word, and Powerpoint) * Excellent relationship building skills with the ability to listen well and influence others * Ability to work under pressure, prioritize multiple assignments, and bring tasks to complete closure * A self-starter who is organized and consistently meets deliverables * Comfortable leading an initiative or playing a support role on the broader team

Keywords: JPMorgan Chase & Co., San Francisco , CIB F&BM - Business Support Management - Assistant Management - VP, Executive , San Francisco, California