Manager, Account Representatives New Business - Location Flexible

Company: Dropbox, Inc.
Location: San Francisco
Posted on: May 6, 2021

Job Description:

Role Description The Account Representative team are responsible for delivering net new revenue to the business by sourcing and closing high-complexity deals with a combination of inbound leads and new customer prospecting. As an Account Representative Lead you will help AR teams to qualify & close leads from multiple sources and maximize in-quarter GNARR within a book of business. If you are a strong communicator, have ownership mindset, embody strong cross functional relationships and enjoy building and growing sales teams, then this role is for you. Responsibilities Leadership Capabilities - Manage and grow a team of Account Representatives in all phases of the selling process to achieve agreed-upon financial targets and performance metrics - Support the team with C-level interactions and managing the end-to-end customer relationship - Foster a culture of progressive personal development and mentoring Dropbox's future sales leaders - Develop and implement best practices to maximize customer satisfaction, retention, renewals, forecasting accuracy, and cross-functional collaboration Sales Capabilities - Manage the full-cycle sales with responsibility for generating pipeline and closing deals - Drive conversion/closure of inbound leads, Marketing leads, and create unique deal pipeline via various outbound approaches - Primary focus on the SMB and MM space Business/Commercial - Working closely with prospects to identify where and how Dropbox can add most value to their organization leveraging the right combination of DBX/HS solutions - Partner and collaborate cross-functionally within the broader Global Sales & Channel organization engaging key individuals across Solutions and Success teams to build out the very best propositions for our customers - Delight every Dropbox customer with each interaction and play a key role in developing the market reputation of Dropbox as we scale and evolve our products to meet business customers' needs Product/Technical - Deliver impactful product demos, provide insightful technical answers, and recommend creative ways to get the most out of Dropbox solutions - Be the voice of the customer to the product team and other cross functional groups in DBX Requirements - Experience as a 'Hunter', sourcing, developing and closing opportunities with new customers - Experience devising and implementing strategies to optimize new customer acquisition and closure - Strong Track record of meeting sales objectives such as quota and productivity requirements - Customer Oriented Problem Solving & analytical mindset - Ability to identify, develop, grow talent - Commercial Accumen - Collaborative and Highly Engaged approach - Working knowledge of MS Office Suite (Word, Excel, and PowerPoint) - Knowledge of a plus - Bachelors Degree or equivalent required - Capability to work in a Virtual First environment Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Keywords: Dropbox, Inc., San Francisco , Manager, Account Representatives New Business - Location Flexible, Executive , San Francisco, California