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Boutique Manager, Valley Fair (New Store opening May 2021)

Company: Christian Louboutin
Location: San Francisco
Posted on: April 10, 2021

Job Description:

Overview: Responsible for retail sales of boutique and ensuring corporate goals are achieved. Ensure the boutique consistently and properly represents the Christian Louboutin brand and luxury market. Day to day planning of maintenance and renovations, assuring team delivers perfect customer service according to brand standards. Responsibilities:

  • Provide leadership and team building to the boutique in driving sales, service, and profitability
  • Follow & implement boutique procedures, define and maintain in-store policies, and manage the day-to-day retail operations
  • Screen potential candidates for open roles within the boutique
  • Manage the boutique space and maintain visual merchandising
  • Act as brand manager/ambassador representing the CL brand while promoting and facilitating the sales of CL products at all times
  • Provide an elevated level of customer service in a luxury environment
  • Oversee the management of inventory Skills and Requirements:
    • Bachelor's degree required
    • 8 + years of experience in Boutique Management or similar role
    • Has managed employee(s) in the past, enjoys coaching and developing his/her team. Demonstrates patience, understanding and leads by example
    • Strong knowledge of computer systems, which include: Microsoft Outlook & Excel
    • Monitor/Assess performance of yourself and your team to make improvements or take corrective action
    • Ensure the team is on time and well briefed on priorities and target for each shift
    • Responsible for daily, monthly, and seasonal tracking of total retail performance within boutique
    • Sales committed: take appropriate actions on a daily/weekly basis to ensure the store goal is reached and/or outperformed every month.
    • Customers committed: has a natural charisma and is able to develop a strong relationship with VIP customers increasing their loyalty to the brand.
    • Commercially astute - possesses sound knowledge of sales figures, sales potential and competition performance.
    • Ability to work a flexible schedule that meets the needs of the business; could include overnight, evening, weekend, holiday and call in shifts
    • Employee must be comfortable with physical elements of the job, including (but not limited to) carrying boxes, standing (ability to stay on feet), and using a step ladder. All extremities of the body related to these requirements must be usable. Certainly the time frame and weight may vary, but those who are applicable for this job should be comfortable with 10 pounds and increments standing for 2 hours at a time.
    • Passion for Christian Louboutin and a true ambassador for the brand with strong sense of responsibility
    • Ideal candidate has work experience in medium sized multinational company or luxury business.
    • Additional language fluency is a plus
    • Adheres to company policy and confidentiality
    • Proactively contributes to creating a team atmosphere that is professional, flexible and enjoyable
    • Exudes a "no task is too big or too small" attitude, with initiative, commitment, reliability, and positivity. Does not accept mediocrity
    • Versatile; embraces change and is consistently able to develop and adapt to the needs of the business.
    • Driven to learn and grow
    • Grasps new concepts quickly, prioritizes efficiently and is organized
    • Exceptional customer service skills along with transparent and effective interpersonal, verbal, and written communication skills
    • Strong follow up, follow through and attention to detail to ensure deadlines are met
    • Strong knowledge of computer systems/programs
      Christian Louboutin Company Core Values
      Employees who work for Christian Louboutin should embody and believe in our Core Values as defined:
      -- Down to Earth - We stand with authenticity, integrity and respect.Down to Earth is defined as embodying a true sense of reality. Your head may be in the clouds but your feet are always on the ground. You use common sense and pragmatism in your everyday approach. You show empathy towards others. You are adaptable, unpretentious and relatable. You treat everyone equally and respectfully.
      -- Happiness - As team players, we collaborate with positivity, open-mindedness and fun.Happiness is defined as the feeling of not fearing the alarm clock and embracing the day ahead of you. You come into work with an optimistic outlook and with good intentions. You enjoy what you do and it shows in your day-to-day interactions. You feel comfortable, supported and encouraged along the way. You are growing and continuously learning. You have a purpose here. Your successes are all of our successes. You can be yourself. You feel a great sense of pride to say "I work at Christian Louboutin." Days fly by. Is it 6 o'clock already? It's time to go home and you are excited to do it again the next day.
      -- Inspiration- We envision the future with confidence, creativity and freedom.Inspiration is defined as driving thought from a creative and intuitive place. You foster a stimulating environment where imagination is celebrated. Ideas become reality. You are not afraid of being unconventional and are empowered to think outside the box. You are fresh, distinctive and daring. Innovation is our vision, "like no other" is our tradition.
      -- Passion- We drive the business with agility & care and we are committed to excellence.Passion at Louboutin is defined as the intense devotion and enthusiasm for what you do every day. You genuinely admire the brand, the heritage, the product and you like the people you interact with. Others can see and feel it, and you create desire for them to want to be part of the #Louboutinworld. You are action oriented and make decisions quickly in order to identify and develop opportunities for success. Business is at the forefront of your mind, and the customer is at the heart of everything you do.

Keywords: Christian Louboutin, San Francisco , Boutique Manager, Valley Fair (New Store opening May 2021), Executive , San Francisco, California

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