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Sr Director Operations Strategy Apply to This Job

Company: ExecuNet
Location: San Francisco
Posted on: April 9, 2021

Job Description:

Company: Internet / Online, San Francisco, CA Remarks: About the role:

We are currently seeking an experienced FP&A professional to join our Strategic Operations Analytics team. The Sr. Director of Operations Strategy will lead a team of Managers and Analysts to drive analysis for strategic decisions. Company's senior management depends heavily on the Operations Strategy team to accurately track trends in performance and identify opportunities for improvement. The position in based in our San Francisco corporate headquarter offices and reports to the VP, Operations Strategy.

Company prioritizes the hiring and development of our members along with our company culture and productivity of the fulfillment center. Company is a fast-paced, innovative, and metric-driven company with a team that is passionate about delighting our customers. In this high impact, high visibility roll, you will work directly with top management, so you'll have a great opportunity to further develop your skills. It's an exciting time to join Company!

What you will do:

The Senior Director is responsible for supporting strategic decision making for Company's Operations and Community Happiness teams where we are maniacal about improving the customer experience and optimizing costs. Responsibilities include:

  • Partner with Operations and Growth leadership teams to forecast order volume, productivity, and capacity, identifying issues and opportunities to improve service and cost at Company fulfillment centers
  • Collaborate with transportation leadership to optimize outbound shipping costs and shipping time in transit
  • Manage your team to compile and report key operational and financial metrics and trends for the organization and continuously refine and develop the best metrics and reporting methods. Not the least of this will be owning and refining P&Ls for each facility
  • Identify trends in the business that can be leveraged to drive continued improvements to the customer experience and cost structure
  • Develop insightful analyses and presentations that facilitate decision-making for senior Company management, including reconciliation of top-down performance goals within bottoms-up performance metrics
  • Support senior management on all relevant operating analysis
  • Coach and develop the Operations Strategy Analysts and Managers into the trusted advisors and the next leaders in our team Skills and Experience:
    • 10+ years of experience as an in a management consulting or corporate investment banking firm or a corporate strategy strategic FP&A team
    • --5+ years of experience managing and developing team members with varying levels of experience and talent
    • Extensive experience conducting quantitative and qualitative financial analysis
    • Excellent verbal and written communication skills to be adept at presenting analyses to management and coaching employees
    • Extremely proficient with MS Excel & PowerPoint
    • Must be willing to travel to fulfillment centers and contact centers (when restrictions are lifted) and expect to get your hands dirty working side by side with management and hourly employees Preferred skills:
      • Working knowledge of statistics and analysis packages a plus
      • Experience working within an operations, ecommerce, fulfillment environment a plus
      • Bachelor's degree with emphasis on coursework of a quantitative nature, preferably Finance, Mathematics, Statistics, or related fields What you bring to our team:
        • You display initiative and can anticipate the needs of executive leadership
        • You are driven to exceed expectations and you thrive in a fast-paced, growth environment
        • You have exemplary personal and professional standards of integrity and ethics
        • You thrive in a fast-growing, flat organizational structure and are motivated and disciplined to work effectively autonomously
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Keywords: ExecuNet, San Francisco , Sr Director Operations Strategy Apply to This Job, Executive , San Francisco, California

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