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Field Enablement, Director of Global Onboarding

Company: Salesforce
Location: San Francisco
Posted on: April 9, 2021

Job Description:

Field Enablement, Director of Global Onboarding To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob Details We have an exciting Director level enablement role open on our MuleSoft team. MuleSoft's Field Enablement team is transforming how we sell, enabling much larger average selling prices and higher win rates by delivering insight and ultimately transformational outcomes to customers. Our primary objective is to improve sales productivity, which is arguably the most important metric in our business. We don't just roll out a model that is already proven---we are defining the model. In the process we're helping a large number of individuals accelerate their careers. MuleSoft is growing at a rapid pace. With this exciting growth, our onboarding program is quickly increasing in scale and complexity. Our team onboards hundreds of new hires each year and runs programs that cut across each of the field functions, including Sales, Solutions Consulting, Account Development, Customer Success, Partners, and Services. Thus, we are looking for an ambitious, strategic and highly innovative individual to lead the strategy and design of these programs. In this role, you will work directly with several teams, across multiple levels, to help reduce Sales ramp time and increase productivity. This position will be located in San Francisco, Atlanta or Chicago. In this role, you can expect to:

  • Take a design-thinking mindset to lead the strategy, execution and continuous improvement of the existing field onboarding program - including Leadership onboarding
  • Work with key leaders in the business to understand their perspectives, needs, and challenges and identify opportunities for growth within the Onboarding program
  • Take a blended learning approach to include classroom, webinar, self-study, event-based training, and new technologies (e.g., simulation, podcasts) to help scale global programs in each region
  • Build global content that is centralized by the onboarding team and available for others to leverage and reuse. This includes updating content on a regular basis throughout the program.
  • Track and measure the results of onboarding programs and content, and regularly report results to key business stakeholders
  • Deliver onboarding enablement (e.g., facilitating virtual, live, weekly sessions, etc)
  • Be a subject matter expert in our sales/delivery process and methodology
  • Manage a global onboarding team and coordinate with Global Field Operations and Enablement to drive continuous program improvements Requirements:
    • 6+ years in enablement, sales or sales management, sales productivity. Account Executive experience a strong plus
    • Bachelor's Degree preferred
    • Instructional Design experience is a plus
    • Strong executive presence, communication and influence skills
    • Strong collaboration and problem solving skills
    • Strong coaching skills to develop and build a global team--
    • Comfortable presenting in front of large groups
    • Proven track record of producing and hosting educational events, driving adoption, and measuring the impact of enablement programs.
    • Flexibility and ability to adjust on the fly, to new demands; a high sense of urgency
    • Demonstrated leadership in delivering results with large-scale, cross-functional teams
    • Experience working with Learning Management Systems and other related systems and processes
    • Ability to conduct analyses and translate results to easily digestible communications including messages and presentation Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, San Francisco , Field Enablement, Director of Global Onboarding, Executive , San Francisco, California

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