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Director of Product, Brokerage Platform

Company: Side Inc.
Location: San Francisco
Posted on: April 9, 2021

Job Description:

At Side, we believe everyone should own their path.-- Side is the only real estate brokerage platform exclusively for the nation's best agents. Based on its belief that homeownership is a fundamental human right, we provide top-performing real estate agents, teams, and independent brokerages with the best system, support, and service, in order to elevate the experience and results of buyers and sellers. Led by experienced industry professionals and world-class engineers who develop technology designed to improve agent productivity and enhance the client experience, Side is backed by $70M in funding from top-tier venture capital firms including Sapphire Ventures, Trinity Ventures, Matrix Partners, MetaProp, and other real estate investors. Headquartered in San Francisco, Side currently has operations in California, Texas, and Florida. At Side, you'll have the opportunity to collaborate and innovate your way to success. Becoming an inSider means that you'll be empowering business leaders to become business owners, all while forging your own path with like-minded entrepreneurs. Join us at Side and own your career, your impact, and your life. ABOUT THE TEAM-- The Product team at Side drives product vision, strategic planning, problem definition and prioritization, and the design, rollout, and measurement of new products and features. The team is responsible for delivering products that impact the business and measuring that impact against well-defined success outcomes. -- We build products iteratively based on data-driven insights and user feedback, and generate insightful hypotheses about our users and their needs. We regularly interface with internal stakeholders and are in a unique position of easy access to users for real time feedback due to our close partnerships with our customers & their teams.-- -- We believe that collaboration, teamwork, and communication are critical to the product development process. We strive to communicate clearly, manage expectations proactively, and exercise full transparency with our stakeholders and teammates.-- -- The team as a whole is organized around three areas of ownership: Brokerage Platform, Partner Growth, and Internal Business Systems. ABOUT THE ROLE-- -- In this role, you will lead the product team responsible for our core Brokerage Platform which is a transaction management system used by real estate agents, transaction coordinators, compliance auditors, payment coordinators and brokers to manage the full lifecycle of real estate transactions. -- You will own the strategy and roadmap for the Brokerage Platform. You will work directly with our partner agents to understand how they work, what problems they have, and how we can best develop solutions to help them close real estate transactions more efficiently. You will also work closely with our Broker Operations team to understand and help optimize their compliance audit and payment processing workflows. And you will work closely with our Product Design and Engineering teams to design solutions that delight our customers and execute on product roadmap. -- You will report directly to the Head of Product and will manage a small but growing team of product managers. WHAT YOU'LL BE DOING

  • Manage and mentor a small but growing team of product managers
  • Develop a high-level strategic vision for the Brokerage Platform to ensure it scales as we grow
  • Convert the strategic vision into an execution plan
  • Define and prioritize product requirements and build roadmaps
  • Work directly with our partner agents to understand how they work, what problems they have, and how we can develop solutions to close real estate transactions faster
  • Work closely with our Broker Operations team on solution requirements and priorities
  • Collaborate with our Product Design and Engineering teams to design and deliver delightful customer experiences--
  • Identify opportunities to innovate and solve problems in new and creative ways
  • Create and execute go-to-market plans with the GTM teamSet goals, define success metrics, measure results, make adjustments, and iterate WHAT WILL MAKE YOU A STRONG FIT FOR THE ROLE?
    • Minimum 12 years of professional experience delivering scalable technology solutions
    • Minimum 8 years of product management experience, preferably in B2B SaaS
    • Experience or strong familiarity with the real estate industry, especially in the transaction management space
    • Experience managing and mentoring product managers
    • Proven skills in developing product strategy and product roadmaps as well as decision and prioritization frameworks
    • Proven track record of using data to make decisions and measure outcomes
    • Strong collaboration skills in team environments but able to act quickly as a decision-maker
    • High customer empathy
    • Strong work ethic with a willingness to dive deep into the details
    • Strong written and verbal communication skills
    • Experience in a fast-paced, startup environment
    • B.A., B.S. or equivalent COMPENSATION/PERKS
      • Stock options
      • Best-in-class benefits, including 100% healthcare coverage (medical, vision and dental)
      • Flexible PTO
      • Learning & Development credit
      • Pet friendly environment Side is dedicated to working with the highest skilled people from the most inclusive talent pool feasible. We maintain that diversity in all aspects leads to positive change, solutions and innovation for our customers and career fulfillment for our employees. All qualified individuals are encouraged to apply. Side uses the E-Verify employment verification program. Our stewardship of the data of many of our customers means that a background and DRE license check is required to join Side. We will, nonetheless, consider qualified applicants with arrest and conviction records in accord with applicable law, including the San Francisco Fair Chance Ordinance.

Keywords: Side Inc., San Francisco , Director of Product, Brokerage Platform, Executive , San Francisco, California

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