SanFranRecruiter Since 2001
the smart solution for San Francisco jobs

Manager, Strategy & Operations - Merchant Services

Company: DoorDash
Location: San Francisco
Posted on: February 25, 2021

Job Description:

About The TeamDoorDash is looking for a Merchant Services Strategy & Operations Manager to define and execute strategic initiatives that enhance the experience merchants have on our platform. You'll work cross-functionally between our sales, partner management, operations, product, and analytics teams to build a delightful experience for our merchants.About The RoleOur Merchant Services team lies at the heart and soul of DoorDash, ensuring that we set all of our merchants up for success by providing a seamless onboarding, menu, and photo experience. As DoorDash grows both in scale and breadth of offering, the strength of our merchant services engine must grow with it.As our Merchant Services Strategy & Operations Manager, you'll discover and drive performance improvements across the Merchant Services organization and build the foundation for it to scale. This will include building and executing playbooks to scale the quantity and quality of the merchant services we offer, strategic initiatives to enhance productivity, process redesign, product roadmap and launches and resource allocation. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our team is working against the right goals and has the tools needed to achieve them.We're looking for someone who is self-motivated, highly analytical, data-driven, and has exceptional interpersonal and relationship-building skills.You're Excited About This Opportunity Because You Will---* Strategize - Devise initiatives against the overall Merchant Services strategy of building a seamless onboarding, menu, and photo experience that delights merchants* Operate - Execute initiatives across process, product and people to move the numbers * Experiment - Use data-driven decision-making and sound business judgment to run process improvement tests * Analyze - Build models / process flows to evaluate quantitative and qualitative business cases for process improvement opportunities* Influence - Manage cross-functional projects with our sales, partner management, operations, product, engineering and business operations teams to improve the merchant experience and achieve targetsWe're Excited About You Because---* You have 4+ years of experience in strategy and operations or consulting; direct management experience, high-growth startup experience is preferred* You have a proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment* You have excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL is a plus* You have expert communication and interpersonal skills* You're entrepreneurial - You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment* You're naturally curious - You always look for ways to innovate and improve and want to shape the vision and direction of the company* You're gritty - You roll up your sleeves and do whatever it takes to make things successful* You're a relationship-builder - You can influence and motivate people at all levels across a variety of job functions* You're a problem solver - You can independently translate high-level goals into actionable plansWhy You'll Love Working at DoorDash* We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.* We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. * We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.* We are customer obsessed - We are committed to our clients and connected through our vision of "Delivering Good"* We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. * We offer great compensation packages and comprehensive health benefits* You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every dayAbout DoorDashDoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com.Our Commitment to Diversity and InclusionWe're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Keywords: DoorDash, San Francisco , Manager, Strategy & Operations - Merchant Services, Executive , San Francisco, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director Perioperative RN Full Time Days
Description: DescriptionSan Ramon Regional Medical Center began serving residents of the San Ramon Valley and its surrounding communities in 1990. Located on a hillside overlooking the valley, we are a 123-bed, acute-care (more...)
Company: Tenet Healthcare
Location: San Ramon
Posted on: 03/2/2021

Associate Director/Director of Project Management
Description: Associate Director/Director of Project Management Please apply or send an updated CV to jhusband ascentsg.com br Associate Director/Director of Project Management br Location: San Rafael, CA br (more...)
Company: Ascent Services Group
Location: San Rafael
Posted on: 03/2/2021

Associate Director, Treasury
Description: Location:-- San Rafael, California Category:--Finance BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare (more...)
Company: BioMarin
Location: San Rafael
Posted on: 03/2/2021


Project/Program Manager
Description: Ref ID: 04692-9502846781Classification: Financial Project ManagerCompensation: DOENetSuite Implementation/Integration/ Expansion: We have an upcoming need for a NetSuite Project/Program Manager for a (more...)
Company: Robert Half
Location: San Ramon
Posted on: 03/2/2021

Senior IVY Ecosystem Technical Alliance Manager
Description: Senior IVY Ecosystem Technical Alliance Manager San Ramon, California Worker Sub-Type:Regular --Job Description:-- Position Summary:The candidate will be responsible to onboard and support various ecosystem (more...)
Company: BlackBerry Inc.
Location: San Ramon
Posted on: 03/2/2021

Director of Development Operations and Direct Response
Description: Scion Executive Search has been retained to conduct the search for a Director of Development Operations Direct Response at Guide Dogs for the Blind GDB . This exciting position reports to Interim (more...)
Company: Scion Staffing
Location: San Rafael
Posted on: 03/2/2021

VP Industry & Portfolio Marketing Apply to This Job
Description: Company: Software Services, San Rafael, CA Remarks: Company is seeking a Vice President Industry Portfolio Marketing responsible for developing and executing the global Integrated marketing plan to ensure (more...)
Company: ExecuNet
Location: San Rafael
Posted on: 03/2/2021

Director of Finance and Operations
Description: St. Vincent de Paul Society of Marin County is an independent, nonprofit organization with a goal to provide compassionate care and critical services to residents of Marin County who are struggling to (more...)
Company: San Rafael Chamber of Commerce.
Location: San Rafael
Posted on: 03/2/2021

Senior IVY Ecosystems Business Development Manager
Description: Workday is performing planned maintenance during the
Company: BlackBerry Inc.
Location: San Ramon
Posted on: 03/2/2021

Sr. Executive Assistant to President
Description: Senior Executive Assistant br The Senior Executive Assistant role ensures the effectiveness of the leadership team and provides executive assistance to the President. Responsibilities will include the (more...)
Company: A nationally recognized manufacturer
Location: Petaluma
Posted on: 03/2/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Francisco RSS job feeds