SVP - Digital Manager
Company: Wells Fargo
Location: San Francisco
Posted on: February 25, 2021
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Job Description:
ALERT - To ensure we continue to fulfill our role as a provider
of vital services to the public, we are still hiring and continue
to recruit top talent to Wells Fargo. However, we have adjusted our
hiring practices due to the COVID-19 situation and the related
social distancing guidelines. As a result, throughout your
application process, you may be asked to connect with us virtually.
We encourage you to check our job postings regularly for updates
and additions.
Learn what Wells Fargo is doing during the COVID-19 crisis to
support our employees and protect our customers through enhanced
cleaning, social distancing in bank branches, remote work
arrangements, benefit changes, and more.
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial
services company headquartered in San Francisco (United States).
Wells Fargo has offices in over 30 countries and territories. Our
business outside of the U.S. mostly focuses on providing banking
services for large corporate, government and financial institution
clients. We have worldwide expertise and services to help our
customers improve earnings, manage risk, and develop opportunities
in the global marketplace. Our global reach offers many
opportunities for you to develop a career with Wells Fargo. Join
our diverse and inclusive team where you will feel valued and
inspired to contribute your unique skills and experience. We are
looking for talented people who will put our customers at the
center of everything we do. Help us build a better Wells Fargo. It
all begins with outstanding talent. It all begins with you.
Market Job Description
About Wells Fargo India
Wells Fargo India enables global talent capabilities for Wells
Fargo Bank NA., by supporting business lines and staff functions
across Technology, Operations, Risk, Audit, Process Excellence,
Automation and Product, Analytics and Modeling. We are operating in
Hyderabad, Bengaluru and Chennai locations.
Department Overview:
The newly formed SDI reports to the CEO and is responsible for
Corporate Strategy and its Digital and Innovation teams. The
formation of this group positions Wells Fargo for the future by
enhancing the company's focus on planning for the digital future
and investing in the customer experience.
About the role:
This is a transformational role that is responsible for the
strategy and plan for establishing and growing a digital
valuestream, such as digital customer acquisition or payments, and
expanding the scope of the associated fully offshore business
scrums.
The business scrums will deliver the next generation of payments
and deposit capabilities and advancing our digital and online
offerings to design new customer experiences and products.
The roles overseen in the business scrums may include: Product
Owners, Scrum Masters, Business Analysts, Project Managers and
Customer Experience Design specialists.
The scrums are being built for Consumer and Small Business Banking
(CSBB), Consumer Lending(CL), Wealth and Investmetn Management(WIM)
and Strategy, Digial Platforms and Innovation (SDI) teams. These
together serve consumer and small business customers through
digital (online, mobile, and social) and contact centers (phone,
email, and correspondence). They provide customers with convenient
ways to manage their accounts, enables digital payments, provides
solutions that meet their financial needs, and more.
The role will also support required process transformation and self
assurance activities for the valuestream.
Responsibilities:
The position requires:
Market Skills and Certifications
Essential Qualifications
Desired Skills
Leadership Expectations at Wells Fargo
As a Team Member manager, you are expected to achieve success by
leading yourself, your team, and the business. Specifically you
will:
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the
workplace; accordingly, we welcome applications for employment from
all qualified candidates, regardless of race, color, gender,
national or ethnic origin, age, disability, religion, sexual
orientation, gender identity or any other status protected by
applicable law. We comply with all applicable laws in every
jurisdiction in which we operate. How has Wells Fargo's leadership
team reacted to the Coronavirus pandemic? 0:59 I would say that the
Wells Fargo leadership team has responded to the pa--- Sign up to
receive updates and job alerts. Wells Fargo is committed to hiring
and retaining diverse team members including Military Veterans,
Veterans with disabilities, and transitioning Military personnel.
We are working to increase diverse representation throughout the
company and create an inclusive environment for all team members.
When recruiting, we work with talent resources that focus on
diversity and Veterans. We attend Veteran-focused job fairs and
identify Military Veteran job seekers through resources like
Military.com, Recruit Military.com, Hire Vets First, our internal
Veterans' Team Member Network and others. We invite you to use our
Military Skills Translator to search for career opportunities here
at Wells Fargo that match your military skills and experience.
Relevant military experience is considered for veterans and
transitioning service men and women. Wells Fargo is an Affirmative
Action and Equal Opportunity Employer,
Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Orientation.
Keywords: Wells Fargo, San Francisco , SVP - Digital Manager, Executive , San Francisco, California
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