Implementation and Account Manager

Company: Plum Lending
Location: San Francisco
Posted on: February 25, 2021

Job Description:

Eprazel is a two year old next gen commercial real estate appraisal and valuation company, with backing from Masayoshi Son at Softbank Vision Fund. Using data science and AI, Eprazel has engineered a set of industry-leading appraisal and valuation tools, which have seen early adoption by some of the largest real estate companies in the world. For the right individual, the competitive compensation package will include the potential for an ownership stake in the company. In this role you will:-- Serve as the primary point of contact for new and existing accounts. Responsible for the successful on-boarding and management of new clients companywide. Ensure that the needs of the clients are being met and work to expand and deepen the relationship Serve as the project manager, managing a comprehensive work plan to ensure an effective implementation and integration with the client and inside Eprazel Work closely with assigned client(s) to identify and manage the action items and strategies to maintain an effective program and productive relationship Manage all aspects of the contractual obligations to include performance guarantees, data requirements etc. Provide timely account reports to appropriate team members and follow up as needed Assist sales and product team with issues, status updates, and questions related to assigned program Other duties as assigned to support the Account Management, Product and Marketing teams Requirements :-- Bachelor's degree in Business Administration, real estate or related field or equivalent experience. 3+ years of client implementation experience, in commercial real estate, finance or other SaaS business to business field.-- Account sales and management experience; on boarding and maintaining client satisfaction Excellent written and verbal communication skills. -- Preferred:-- Basic understanding of appraisal automationKnowledge of commercial mortgage operations. Experience working with IT personnel to develop software products -- Eprazel has exceptional benefits including fully covered health, dental and vision benefits, unlimited vacation, partial remote work options, and a pleasant loft-style work environment in San Francisco's financial district.--

Keywords: Plum Lending, San Francisco , Implementation and Account Manager, Executive , San Francisco, California